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Hollywood Feed
- Pet Stores
- Southaven, MS
About this business
Location details
356 Goodman Rd E, Southaven, MS, 38671, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Everything
Business response:
We truly appreciate your continued support and the great review! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We truly appreciate you being a part of the Hollywood Feed family! Thank you so very much.
I love Hollywood feed, the employees are always great about making sure I find what I need. I was disappointed this time though. After checking out with a bag of cat food and two bags of litter in my cart, I told the girl checking me out I could get it to my car on my own. However, when I got to the door I struggled a bit getting the door open and exiting with the cart. There were 2 employees standing right there, too consumed with their phones and conversation to notice I could have used a hand in my exit.
Business response:
Thank you so much for taking the time to share your experience, Julie. We’re thrilled to hear that you generally love visiting Hollywood Feed and appreciate the care and attention our team provides when helping you find what you need. That said, we sincerely apologize for the experience you had during your recent visit. We completely understand how frustrating it must have been to be left to manage your cart and purchases on your own while trying to navigate the door, especially when employees were nearby but distracted. Th... read more
We had a very informative sales person talk us through our purchases.
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased with our service and we can't wait to see you again soon!
Wonderful place to get everything you need for your pet without the hassle. Friendly helpful employees , very nice.
Business response:
Thank you for your review! We're thrilled you found everything needed without hassle and appreciated our friendly, helpful team.
Purchased a collar for my cocker spaniel. I enjoy coming into your stores as the customer service and the attention to help is wonderful. The atmosphere is always positive.
Business response:
Thank you for sharing your experience! We’re delighted to hear that you enjoy visiting our stores and that our team’s customer service and positive atmosphere make a difference. We hope your cocker spaniel loves the new collar, and we look forward to seeing you both again soon!
Positive experience
Business response:
Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great visit to our pet store. Your satisfaction means a lot to us, and we truly appreciate your support. We strive to provide the best possible experience for all our customers and their furry friends. Thank you again for choosing Hollywood Feed and for taking the time to let us know about your positive experience!
The Fromm dog food has been great for my large breed Labrador. Great store. Always helpful when I go inside the store.
Business response:
Thank you so much, Michael! We are so glad to hear your Labrador is thriving on Fromm and that our team has been helpful each time you visit. Providing both quality nutrition and friendly service is what we love to do. We look forward to seeing you and your pup again soon!
I can not remember the gentleman’s name that help us but he was amazing helping us find just what needed and helping us to check out. I love Hollywood Feed because everyone there is helpful and kind.
Business response:
Thank you so much for your kind words! We're thrilled to hear that you had such a great experience, and we’ll do our best to figure out who that amazing team member was so we can pass along your appreciation. It means a lot to us that you love shopping at Hollywood Feed—we're always here to help with a smile!
The staff were not only very knowledgeable about their products they also made sure to get to know us as pet lovers. They made suggestions and helped us make informed decisions for our family dog.
Business response:
Shannon, thank you for the fantastic review of our Southaven Hollywood Feed! We're so glad the team took the time to connect with you and help you find the best options for your family dog. It’s always our goal to offer helpful guidance and a warm, welcoming experience. We look forward to your next visit!
Greeting and Great service if you need help with anything.
Business response:
Thank you for highlighting our great service and friendly greeting approach. We appreciate your positive feedback about our team's helpfulness.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 2,171 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.