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1314 W McDermott Dr, Suite 180, Allen, TX, 75013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
A very welcoming and engaging experience every visit. Each associate is so helpful as well the furry friends behind the register. We love this Allen location. Thanks for your assistance always !! A phenomenal team
Business response:
Monica, we are so grateful for your wonderful feedback! We are pleased to hear that our Allen location was able to provide you with the best possible service. We think they’re pretty great too! Thank you for the review and hope to see you again soon! Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
Friendly staff, great selection, this is our go-to pet store.
Business response:
Mark, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Friendly staff, great selection, this is our go-to pet store.
Business response:
Mark, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
I was introduced to some much better food for my dog and he has never been better! His coat is incredible and shedding went WAY down! He doesn’t have nearly as many reverse sneezing episodes and is a very healthy 12 year old! The employees really know their stuff and are helpful in selecting the products you’re looking for. Will definitely recommend HF and continue business!
Business response:
Kristin, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Every one is so helpful and kind. The stores are always so clean and nice.
Business response:
Laura, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
Love this store - prices are what you would expect but customer service has always been top notch. Staff is friendly, helpful and ALWAYS welcomes you, offers to grab your product and does pretty much everything but pay for it 🤣. Staff have really great suggestions and are very knowledgeable about products!
I was introduced to some much better food for my dog and he has never been better! His coat is incredible and shedding went WAY down! He doesn’t have nearly as many reverse sneezing episodes and is a very healthy 12 year old! The employees really know their stuff and are helpful in selecting the products you’re looking for. Will definitely recommend HF and continue business!
Business response:
Kristin, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Every one is so helpful and kind. The stores are always so clean and nice.
Business response:
Laura, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
always greeted with a smile
Business response:
Dianne, we are so grateful for your wonderful feedback! We are pleased to hear that our Allen location was able to provide you with the best possible service. Great customer service with a smile is something that we strive for. Thank you, and we hope to see you again soon.
Hollywood Feed has a 4.9 star rating with 1,421 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.