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Hollywood Feed
- Pet Stores
- Richardson, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Richardson, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
1415 E Renner Rd, Building B Suite 200, Richardson, TX, 75082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
It was our first time for visit Hollywood Feed and the staff at this location were exceptional. I was met at the door and the associate talked with me, gave me a checklist for puppies and talked about the different food options and frequent buyer program. She listed to my needs and helped me find what I needed. They were also very kind to my children who wanted to enjoy some time with their animals behind the counter. Superior experience at this location and we will return if we are in the area again. Thank you!!
Business response:
Rebecca, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. We’ve actually opened up much of our internal training to the public; you can view resources and training classes at hfu.hollywoodfeed.com. We look forward to seeing you again soon!
Excellent customer service!!! They do not get upset if you make returns because your pet doesn't like it. They are helpful during your visit to the store. I like going to the store itself because of the variety of excellent products which do NOT come from China!
Business response:
Debbie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Employees are always friendly and very helpful. Great products!
Business response:
Sharon, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Employees are very nice. Great customer service.
Business response:
Terry, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
This is my go-to spot for all my dog’s needs! Everyone is always so kind and helpful. And it’s evident they really want to help and that they care about your pets just like you do.
Business response:
Ellen, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family!
Employees are very nice. Great customer service.
Business response:
Terry, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
This is my go-to spot for all my dog’s needs! Everyone is always so kind and helpful. And it’s evident they really want to help and that they care about your pets just like you do.
Business response:
Ellen, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family!
Order was at my door in less than 2 hours
Business response:
Stephanie, we are thrilled to hear you are enjoying our Same Day Delivery service! Thank you so much for this great feedback! We hope to see you again soon!
Order was at my door in less than 2 hours
Business response:
Stephanie, we are thrilled to hear you are enjoying our Same Day Delivery service! Thank you so much for this great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,180 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.