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Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Location details
2990 Buford Hwy, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Awesome variety of food and treats for my sensitive dog
Business response:
Thank you for the great review, Hannah! We're thrilled you're pleased with our service and hope to see you again soon!
Customer service is always excellent.
Business response:
Thank you so much for the great review, Andrea! We're thrilled you are pleased with our service and hope to see you again soon!
Not too impressed. Big price, hanging the item I chose was what I was expecting. Little price several $$ higher on package was a bait and switch. I can get it cheaper elsewhere without the false prices. Oh, and when I pointed it out after the transaction I was told that I should have seen the little bitty price sticker on the package.
Business response:
Celia, thank you for taking the time to leave us your review! You absolutely should have gotten the item at the lower price. We strive to have the best prices on the best products! We apologize for this confusion and would like to refund your purchase. We always appreciate feedback from our customers as it helps us to learn and grow. We would never intentionally mislabel a price and, if there is a pricing error, the guest always gets the lower price. We have escalated this to the regional manager, Kelsie, so she can take the... read more
Not too impressed. Big price, hanging the item I chose was what I was expecting. Little price several $$ higher on package was a bait and switch. I can get it cheaper elsewhere without the false prices. Oh, and when I pointed it out after the transaction I was told that I should have seen the little bitty price sticker on the package.
Business response:
Celia, thank you for taking the time to leave us your review! You absolutely should have gotten the item at the lower price. We strive to have the best prices on the best products! We apologize for this confusion and would like to refund your purchase. We always appreciate feedback from our customers as it helps us to learn and grow. We would never intentionally mislabel a price and, if there is a pricing error, the guest always gets the lower price. We have escalated this to the regional manager, Kelsie, so she can take the... read more
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Business response:
Thank you for taking the time to leave us a review, Hannah! Customer feedback is so important, as it helps us to grow. According to your 1-Star rating, it looks like we have room to improve. If you would like to reach out to the regional manager of this location, Kelsie, with any information or insight, you can email her at kelsie@hollywoodfeed.com. We look forward to hearing from you.
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Business response:
Thank you for taking the time to leave us a review, Hannah! Customer feedback is so important, as it helps us to grow. According to your 1-Star rating, it looks like we have room to improve. If you would like to reach out to the regional manager of this location, Kelsie, with any information or insight, you can email her at kelsie@hollywoodfeed.com. We look forward to hearing from you.
I used Rutgers store before you bought them out. Your bedding is twice as expensive and the chicken scratch molded right away. As long as I have to go to a farm store for bedding, I have started buying all my supplies elsewhere.
Business response:
Lorelei, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We are sorry to hear of your dissatisfaction after we acquired Rucker Pet. We strive to go above and beyond for every customer, and we are sorry to hear that you feel our pricing and products are missing the mark. A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee... read more
I used Rutgers store before you bought them out. Your bedding is twice as expensive and the chicken scratch molded right away. As long as I have to go to a farm store for bedding, I have started buying all my supplies elsewhere.
Business response:
Lorelei, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We are sorry to hear of your dissatisfaction after we acquired Rucker Pet. We strive to go above and beyond for every customer, and we are sorry to hear that you feel our pricing and products are missing the mark. A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,127 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.