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Hollywood Feed
- Pet Stores
- The Woodlands, TX
About this business
Location details
4747 Research Forest Dr, Suite 200, The Woodlands, TX, 77381, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service! Helpful, kind, and knowledgeable:) My pup loves coming in to explore and get treats. Will definitely return and recommend!!
Business response:
Meghann, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you and your pup love the store and hope you visit us again soon!
I really just needed an in and out for dog food and didn’t have time to chat or hear about specials. I think the associate might have had a manager there and felt pressure to be performative of all the things and offers. We just needed to get in and out.
Business response:
Thank you for taking the time to provide feedback on your recent visit. We understand you needed a quick trip to purchase dog food and weren't looking for an extended interaction. We appreciate you bringing this to our attention, as it helps us improve our service. We'll work with our team to better balance providing helpful assistance with respecting customers' time preferences and needs. Our goal is to ensure all customers have a positive experience, whether they're looking for a quick purchase or more in-depth support. We... read more
Very accommodating and helpful staff. Staff are easy to find and knowledgeable
Business response:
Thank you for your kind words! We’re happy to hear our staff were accommodating, easy to find, and knowledgeable. We look forward to assisting you again soon!
Employees were super friendly and helpful.
Business response:
Thank you for your kind words! We're glad our team was friendly and helpful during your visit. We look forward to assisting you again soon!
Good products, friendly and helpful staff.
Business response:
Thank you so much for such an outstanding review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Was assisted in selecting new food for my Shih Tzu luns now trying it out Appreciate the return policy Hoping she have found good new selectioms
Business response:
Thank you for taking the time to share your experience with us! We're thrilled that our team was able to assist you in selecting the perfect food for your Shih Tzu. It's great to hear that you appreciate our return policy, as we always want our customers to feel confident in their purchases. We truly hope your furry friend loves her new selections and that you've found some great options for her. Please don't hesitate to let us know how she likes the new food once she's had a chance to try it out. We're always here to help i... read more
Always a wonderful experience at this Hollywood Feed! A special shout out to Alicia, she always treats my Dumpy as one of her own! Oh, and she is the same to me! :) Can always count on her for service that feels specialized and the best advice! Love coming in!
Business response:
Thank you so much, John! We’re thrilled to hear that Alicia always takes such great care of both you and your fur baby. We’re lucky to have her on our team, and it’s wonderful to know she makes every visit feel so personalized. We look forward to seeing you both again soon!
It was an amazing experience! The place is really nice and clean, and there’s always someone available to help if you need assistance finding something. I’ve found this very helpful since other stores I’ve visited aren’t as attentive to their customers. While checking out, they might even give you some complimentary items! My dog received some treats from the staff, and I can’t tell you how much I appreciate that thoughtful gesture.
Business response:
Thank you for sharing such a wonderful experience! We're delighted to hear that our attentive service and thoughtful touches made your visit special. It’s great to know your dog enjoyed the treats too! We look forward to welcoming you both back soon.
Great!!!! Really helpful ladies!!!!
Business response:
Thank you so much, Kay! We’re thrilled to hear that our team was so helpful during your visit! We look forward to seeing you and your pets again soon!
Love coming in the store. The staff are always so helpful!
Business response:
Heather, we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 734 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.