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Hollywood Feed
- Pet Stores
- Lexington, SC
About this business
Location details
5228 Sunset Blvd, Suite C, Lexington, SC, 29072, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very bad experience! Didn’t like being followed around the store , didn’t like the gender comment by the person with the pink hair
Business response:
We appreciate you taking the time to leave us with your feedback, Beth! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Lexington Square location. It is very unfortunate to hear that you were not pleased with your shopping experience. We will notify the regional manager of this location, Mary Carter, so that she can address the team about this. If you would like to reach out to her directly, please email her at marycarter@holl... read more
Poor customer service
Business response:
We appreciate you taking the time to leave us with your feedback, Anastasia! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Lexington Square location. It is very unfortunate to hear that you were not pleased with your shopping experience. We will notify the regional manager of this location, Mary Carter, so that they can address the team about this. If you could, we would love for you to reach out to them directly via their e... read more
Poor customer service
Business response:
We appreciate you taking the time to leave us with your feedback, Anastasia! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Lexington Square location. It is very unfortunate to hear that you were not pleased with your shopping experience. We will notify the regional manager of this location, Mary Carter, so that they can address the team about this. If you could, we would love for you to reach out to them directly via their e... read more
The girl at the lexington sc cash register is rude as crap. I hate going in there when she is there. She doesn’t help you and when u ask her a question she is not friendly
Business response:
Tammy, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do train our staff to help every customer in the best way possible. This will be escalated to the regional manager, Mary Carter, so she can take the appropriate action w... read more
The girl at the lexington sc cash register is rude as crap. I hate going in there when she is there. She doesn’t help you and when u ask her a question she is not friendly
Business response:
Tammy, thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do train our staff to help every customer in the best way possible. This will be escalated to the regional manager, Mary Carter, so she can take the appropriate action w... read more
The food is still good. The customer service seems a lot less friendly.
Business response:
Karen, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your two stars indicate that we have room to improve, so we would love to hear more about your recent visit. This will be escalated to the regional manager, Mary, so she can take the appropriate action with our team. If you would like to reach out to Mary directly, please e-mail her at MaryCarter@HollywoodFeed.com with details regarding your experience. We certainly hope to hear fro... read more
The food is still good. The customer service seems a lot less friendly.
Business response:
Karen, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. Your two stars indicate that we have room to improve, so we would love to hear more about your recent visit. This will be escalated to the regional manager, Mary, so she can take the appropriate action with our team. If you would like to reach out to Mary directly, please e-mail her at MaryCarter@HollywoodFeed.com with details regarding your experience. We certainly hope to hear fro... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 900 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:00 p.m.