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Hollywood Feed
- Pet Stores
- Charleston, SC
About this business
Location details
1133 Savannah Hwy, Suite 540, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Staff is friendly and helpful
Business response:
Thank you for the wonderful review, Melissa! We're thrilled you're pleased with our service and hope to see you again soon!
Staff is friendly and helpful
Business response:
Thank you for the wonderful review, Melissa! We're thrilled you're pleased with our service and hope to see you again soon!
Yes, great customer service. My salesperson was very knowledgeable and provided old fashioned service by helping me carry my items to my car. You can't find this type of help much anymore. However, being followed around through the store by multiple sales staff is not cool.
Business response:
Thank you for the splendid review, Aliix! Our team always strives to go above and beyond to provide excellent service for our customers! However, it is never our intention to shadow or make our customers feel uncomfortable, so this has been escalated to the location's regional, Mary, so she can discuss this issue with our staff and correct it. Please feel free to email her at marycarter@hollywoodfeed.com, as I'm sure she'd like to hear more about your recent visit to our store. I apologize for any offense and thank you a... read more
I’ve told many of people that I know that have fur babies that are friends of mine that your place is the place to go. I’ve never once entered the store without being immediately greeted ask if I needed any assistance. I’ve always been treated with the highest level of respect and kindness. We used to order the products that we can buy at the store through Amazon but the human element definitely makes it very worthwhile and taking the time out of the day to shop at your wonderful store.
Business response:
Thank you so much for the fantastic review, Robert! Our team always strives to go above and beyond to provide an excellent experience for our customers! We're thrilled you're pleased and hope to see you again soon!
Yes, great customer service. My salesperson was very knowledgeable and provided old fashioned service by helping me carry my items to my car. You can't find this type of help much anymore. However, being followed around through the store by multiple sales staff is not cool.
Business response:
Thank you for the splendid review, Aliix! Our team always strives to go above and beyond to provide excellent service for our customers! However, it is never our intention to shadow or make our customers feel uncomfortable, so this has been escalated to the location's regional, Mary, so she can discuss this issue with our staff and correct it. Please feel free to email her at marycarter@hollywoodfeed.com, as I'm sure she'd like to hear more about your recent visit to our store. I apologize for any offense and thank you a... read more
I’ve told many of people that I know that have fur babies that are friends of mine that your place is the place to go. I’ve never once entered the store without being immediately greeted ask if I needed any assistance. I’ve always been treated with the highest level of respect and kindness. We used to order the products that we can buy at the store through Amazon but the human element definitely makes it very worthwhile and taking the time out of the day to shop at your wonderful store.
Business response:
Thank you so much for the fantastic review, Robert! Our team always strives to go above and beyond to provide an excellent experience for our customers! We're thrilled you're pleased and hope to see you again soon!
What can I say, I have been going there since you opened that location and every one of you employees past and present are amazing. When I first came to you I had my service dog Kiyah he was my angel, but unfortunately he passed away last year from Cancer at 5.5 years old. I was devastated! Your employees at the time were so upset over Kiyah you would have thought he belonged to them. All your employees are professional people that truly care about their customers. It is my pleasure to continue to come there to shop for my... read more
Business response:
Thank you so much for the fantastic review, Tyler! Our team always strives to go above and beyond to provide an excellent experience for all our customers- especially our four-legged ones- to the point that they start to feel like part of the pack! We're thrilled you're pleased with our team's service and hope to see you again soon!
What can I say, I have been going there since you opened that location and every one of you employees past and present are amazing. When I first came to you I had my service dog Kiyah he was my angel, but unfortunately he passed away last year from Cancer at 5.5 years old. I was devastated! Your employees at the time were so upset over Kiyah you would have thought he belonged to them. All your employees are professional people that truly care about their customers. It is my pleasure to continue to come there to shop for my... read more
Business response:
Thank you so much for the fantastic review, Tyler! Our team always strives to go above and beyond to provide an excellent experience for all our customers- especially our four-legged ones- to the point that they start to feel like part of the pack! We're thrilled you're pleased with our team's service and hope to see you again soon!
Helpful friendly staff and treats made in the US.
Business response:
Thank you for the wonderful review, Joan! We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,166 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.