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2200 Woodruff Rd, Suite 500, Simpsonville, SC, 29681, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very clean, organized store. Extremely helpful staff.
Business response:
Lori, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Thank you again, and we hope to see you soon!
Great greeting and assistance finding my products! I'll be back soon!
Business response:
Sally, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Very helpful and knowledgeable about the products that they carry. They run great specials each month. They helped me to pick out a harness for my dog. The harness style has made all the difference in the world. I’m so happy they are my neighborhood store!
Business response:
Liz, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. We are so glad that the harness is working out for you, and we hope to see you again soon!
Excellent customer service! We were in trying to get things for our new puppy and the staff was very helpful and patient with my family. I highly recommend this store
Business response:
Gavin, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that dogs are a huge part of our customer’s lives, and we make it our mission to make them a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! ... read more
FANTASTIC customer service! Very friendly employees that truly care about my pet and take the time to answer my many questions.
Business response:
Melissa, thank you for your amazing review! Our team works hard to ensure that we are providing the best possible customer experience, and that includes giving expert recommendations based on over 40 hours of training on our products, nutrition, and pet health. Because we care deeply about customers' pets, we are continually educating our staff on how to better serve you. It’s wonderful to have such great feedback! We’ve actually opened up much of our internal training to the public; you can view resources and training class... read more
The customer service is great, and we love the quality of the products. Shopping there is a pleasant experience!
Business response:
Joy, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
The customer service is great, and we love the quality of the products. Shopping there is a pleasant experience!
Business response:
Joy, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
Very helpful and knowledgeable about the products that they carry. They run great specials each month. They helped me to pick out a harness for my dog. The harness style has made all the difference in the world. I’m so happy they are my neighborhood store!
Business response:
Liz, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. We are so glad that the harness is working out for you, and we hope to see you again soon!
Great greeting and assistance finding my products! I'll be back soon!
Business response:
Sally, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Hollywood Feed has a 4.9 star rating with 1,478 reviews.
Hollywood Feed is open now. It will close at 7:00 p.m.