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Hollywood Feed

4.9

About this business

Location details

630 Crane Creek Dr, Suite 108, Augusta, GA, 30907, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,441 reviews
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Becky P.'s profile image
Becky P. 
3 years ago

Great customer service and products. 

Business response:

Becky, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Becky P.'s profile image
Becky P. 
3 years ago

Great customer service and products. 

Business response:

Becky, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! 

Patricia D.'s profile image
Patricia D. 
3 years ago

They practice safe customer service by always wearing a mask! I appreciate that! 

Business response:

Patricia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to try and keep everyone safe! We hope to see you again soon! 

Debbie E.'s profile image
Debbie E. 
3 years ago

Always helpful 

Business response:

Debbie, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon! 

Patricia D.'s profile image
Patricia D. 
3 years ago

They practice safe customer service by always wearing a mask! I appreciate that! 

Business response:

Patricia, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to try and keep everyone safe! We hope to see you again soon! 

Debbie E.'s profile image
Debbie E. 
3 years ago

Always helpful 

Business response:

Debbie, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon! 

Robin R.'s profile image
Robin R. 
3 years ago

I love shopping here for my dog. Everyone is always so friendly and has answers for my questions. I like being helped w/o being overwhelmed as the big box pet stores can be. It’s a great environment with knowledgeable staff.☺️ The selection of treats is always top notch so I know I’m giving my dog the best! 

Business response:

Robin, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! 

Stacy E.'s profile image
Stacy E. 
3 years ago

Employee’s are always very helpful and friendly. 

Business response:

Thank you for this feedback, Stacy. Our Crane Creek store works hard to give good customer service to everyone. Although every visit may not be perfect we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon. 

Amanda H.'s profile image
Amanda H. 
3 years ago

Amazing customer service with employees that are knowledgeable and really seem to care. My dogs love coming here as much as I do. 

Business response:

Amanda, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We hope to see you and your pups again very soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,441 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open at 9:00 a.m.