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Hollywood Feed
- Pet Stores
- Sugar Land, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Sugar Land, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
13574 University Blvd, Suite 100, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Love the store. Great staff who are nice and very helpful. They carry the brands I need for my cats.
Business response:
Charles, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
The team at HF Sugar Land makes our life easy. We are set up for auto delivery but when we go in, they are always friendly and helpful. The food we prefer wasn’t stocked and they began purchasing it just for us!
Business response:
Mary, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs, and if we don't have it, we are happy to figure out how we can get it for you. We are thrilled that you were pleased with our service, and we hope to see you again soon!
The staff is very knowledgeable and always very willing to help!!
Business response:
Rudy, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon!
Pamela is always so helpful and informative!
Business response:
Natalie, we are always excited to receive such an amazing review! We are pleased to hear that Pamela was able to provide you with the best possible service. Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Knowledgeable and polite employees
Business response:
Rachael, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful ... read more
Very helpful and great service.
Business response:
Jasmine, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Knowledgeable and polite employees
Business response:
Rachael, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful ... read more
Very helpful and great service.
Business response:
Jasmine, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
The staff is so knowledgeable and friendly.
Business response:
Rebecca, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased. Come visit us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,326 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.