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Hollywood Feed
- Pet Stores
- Sugar Land, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Sugar Land, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
13574 University Blvd, Suite 100, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
We have a picky eater. The staff there is so knowledgeable and helped me find the right food. We are no longer throwing food out. He’s also picky about treats and if your pooch rejects a product you can bring it back to try something else. Their customer service is excellent
Business response:
Carol, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer and there fur babies needs! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view reso... read more
Great customer service!
First experience shopping here, and I loved the environment. I had help regarding a item I was wondering about and was told in a nicely manner when it ships. Will be coming again.
Business response:
We are so glad to hear you loved your experience so much that you gave us 5-stars! We hope to see you again soon!
High quality products. Amazing customer service. The staff is very passionate about their commitment to provide the very best for our fur babies.
Business response:
Melissa, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful ... read more
We have a picky eater. The staff there is so knowledgeable and helped me find the right food. We are no longer throwing food out. He’s also picky about treats and if your pooch rejects a product you can bring it back to try something else. Their customer service is excellent
Business response:
Carol, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer and there fur babies needs! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view reso... read more
Great customer service!
I’ve been shopping at Hollywood Feed for 4 months. Not a long time, but they treat me like I’ve been here for 10 years! Pam is incredible and so are the other managers. This past week I had an emergency with one of my dogs and she could only have wet food. I had one can and had to go to work. I placed an online order and my neighbors said it was at my front door in less than 3 hours! I could relax knowing she would have soft food for dinner! This is always how their customer service is - it’s incredible! Thank you, H... read more
Business response:
Jody, thank you so much for your 5-star review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public... read more
I’ve been shopping at Hollywood Feed for 4 months. Not a long time, but they treat me like I’ve been here for 10 years! Pam is incredible and so are the other managers. This past week I had an emergency with one of my dogs and she could only have wet food. I had one can and had to go to work. I placed an online order and my neighbors said it was at my front door in less than 3 hours! I could relax knowing she would have soft food for dinner! This is always how their customer service is - it’s incredible! Thank you, H... read more
Business response:
Jody, thank you so much for your 5-star review! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public... read more
Healthy pet food and treats! Helpful customer service always! Jewel S
Business response:
Jewel, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,373 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.