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Hollywood Feed
- Pet Stores
- Gahanna, OH
About this business
Location details
1341 Stoneridge Dr, Gahanna, OH, 43230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service
Business response:
Teresa & Mark, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forwar... read more
Couldn’t ask for better service! Very knowledgeable staff about products I needed. Super friendly. I will be going back for my pet needs in the future!
Business response:
Thank you so much for this wonderful review, Jessica! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us at Hollywood Feed again soon!
Couldn’t ask for better service! Very knowledgeable staff about products I needed. Super friendly. I will be going back for my pet needs in the future!
Business response:
Thank you so much for this wonderful review, Jessica! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us at Hollywood Feed again soon!
The employee kept telling me they were short staffed and trying to change over the store to new ownership. When I cashed out I didn’t realize the item I purchased was buy one get one 50% off. There wasn’t a sign and no one mentioned it. I would have bought a second one. I found out after I signed up for the emails and the flyer was in my mailbox. This was my first trip to your store. I was checking it out after hearing about it at the WAG fest
Business response:
Tressa, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you and to get this rectified! We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon
I've been a customer of Pet People for 20+ years. Hollywood Feed steps in and discontinues the 5% discount on the auto-ship dog food. Now, I'm going to have to check the price of that food on a daily basis to see what it's going to sell for "today"! One day it's $55 and then next it's $60. I tried to order the dog food on line, before going to the store. However, I didn't the $5.53 off the food because the delivery was scheduled for the next day. I had to go out at 7PM at night to get the $55 price before it went up to $60 t... read more
Business response:
I am very sorry to hear about your ordering experience and would love to talk directly with you regarding the issues your are having. We value you as a long time customer and hope to continue that relationship. If you feel inclined please send me a direct email at shannonburke@hollywoodfeed.com and I will be more than happy to assist you. I look forward to talking with you directly. Shannon Burke Regional Manager Columbus, OH
I've been a customer of Pet People for 20+ years. Hollywood Feed steps in and discontinues the 5% discount on the auto-ship dog food. Now, I'm going to have to check the price of that food on a daily basis to see what it's going to sell for "today"! One day it's $55 and then next it's $60. I tried to order the dog food on line, before going to the store. However, I didn't the $5.53 off the food because the delivery was scheduled for the next day. I had to go out at 7PM at night to get the $55 price before it went up to $60 t... read more
Business response:
I am very sorry to hear about your ordering experience and would love to talk directly with you regarding the issues your are having. We value you as a long time customer and hope to continue that relationship. If you feel inclined please send me a direct email at shannonburke@hollywoodfeed.com and I will be more than happy to assist you. I look forward to talking with you directly. Shannon Burke Regional Manager Columbus, OH
The employee kept telling me they were short staffed and trying to change over the store to new ownership. When I cashed out I didn’t realize the item I purchased was buy one get one 50% off. There wasn’t a sign and no one mentioned it. I would have bought a second one. I found out after I signed up for the emails and the flyer was in my mailbox. This was my first trip to your store. I was checking it out after hearing about it at the WAG fest
Business response:
Tressa, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you and to get this rectified! We appreciate you being a part of the Hollywood Feed family! We hope to see you again soon
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 510 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.