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Hollywood Feed
- Pet Stores
- Avon, OH
About this business
Location details
35901 Detroit Rd, #111, Avon, OH, 44011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The staff are friendly and truly knowledgeable. I like the variety and quality of foods PetPeople by Hollywood Feed carries. My only complaint is the store in Avon closes at 7pm instead of 8pm.
Business response:
Thank you so much for the great review, Maureen! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We at Hollywood Feed thoroughly research the products we carry, and if it is not good enough for our pets, it will not be in our stores. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with o... read more
Best experience I’ve had ! I went in not know much about what I should buy for my dog that has allergies. I was informed in detail, and shown what foods would be best for him. They took their time with me, let me know the transition time of how much to feed so as not to upset his stomach and if that certain food didn’t work for him that I could come back with the bag of food for a return and try something else. Thank you ladies for your kindness . I’ve made 3 new friends !
Business response:
Judith, What a glowing, brillant review! We have all been there, that moment of "What now?" We are so grateful for the hard work of our team. At Hollywood Feed, we make a serious investment in education, at least forty hours a year for every employee so that when we see someone else in their "what now" moment, we can help you. We want you to feel secure in the decisions you make for your pets. We know how much they mean to you. We always want you and your pet happy, no matter how many bags of food it takes. Don't worry abou... read more
Great service, always willing to help.
Business response:
Mark, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
The staff are friendly and truly knowledgeable. I like the variety and quality of foods PetPeople by Hollywood Feed carries. My only complaint is the store in Avon closes at 7pm instead of 8pm.
Business response:
Thank you so much for the great review, Maureen! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We at Hollywood Feed thoroughly research the products we carry, and if it is not good enough for our pets, it will not be in our stores. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with o... read more
Best experience I’ve had ! I went in not know much about what I should buy for my dog that has allergies. I was informed in detail, and shown what foods would be best for him. They took their time with me, let me know the transition time of how much to feed so as not to upset his stomach and if that certain food didn’t work for him that I could come back with the bag of food for a return and try something else. Thank you ladies for your kindness . I’ve made 3 new friends !
Business response:
Judith, What a glowing, brillant review! We have all been there, that moment of "What now?" We are so grateful for the hard work of our team. At Hollywood Feed, we make a serious investment in education, at least forty hours a year for every employee so that when we see someone else in their "what now" moment, we can help you. We want you to feel secure in the decisions you make for your pets. We know how much they mean to you. We always want you and your pet happy, no matter how many bags of food it takes. Don't worry abou... read more
Won't shop no where else
Business response:
Dan, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians,... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 490 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 10:00 a.m.