Home Instead Orlando

pitypat 

on Caring

11 years ago

I am a current client of this provider I have used this group for three years, they first were with both my parents and where great. they supported us through my mothers illness and death. They are still with my father and I know that I could not do this without their support. The care givers have been ready to do any thing ask of them and make sure my father is happy and healthy. 

jdrisc8272 

on Caring

12 years ago

I am a current client of this provider i have been using home instead for my father and have been very impressed with both the caregivers and the office staff. they have been very professional and courteous in all my dealings with them. I would recommend them to anyone who is looking for help with elder care. 

Boxer 

on Caring

12 years ago

I interviewed this provider I called approx 8 companies. they they sounded all about the same, except for this one. I work in healthcare and this is the only company that impressed me. Unfortunately my mother in law passed away before services were put into place. I was impressed enough to make sure to write a review. 

Kim5 

on Caring

13 years ago

Other We use their service because my mom needs some assistance. And she's pleased with the people taking care of her. 

AdoresADiFranco 

on Caring

4 years ago

I am a current client of this provider So many problems! They are constantly understaffed. New aides weekly so there is no continuation of care where someone knows what you need because they are new. Aides frequently claim to work all their hours even when significantly late or have even no showed. They have sent aides with little to no English language skills into our home where we do not speak Spanish. Do not trust your loved ones with this company. After months of not being able to cover the hours I am prescribed and a ho... read more

Julzology 

on Caring

7 years ago

I am a past client of this provider Home Instead mostly provided excellent care for my mother who had lung cancer and was recovering from the effects of chemo. She really liked most of the care givers that came and looked forward to seeing them. Thank said, they did not adequately staff and when the regular care giver couldn’t be there sometimes they were hours late or never showed up at all. On one occasion (toward the end when she needed lots of help getting around) they were supposed to be there at 8:00 am to help her get... read more

Anonymous077 

on Caring

8 years ago

I am a past client of this provider I was a client of Home Instead for nearly 2 years. We had continual issues with staffing (turnover of caregivers, uncovered shifts, last minute staffing, poor customer service, etc..) and the management of this company does not seem to have their arms around the issues clients are experiencing. We had to tell the agency not to send numerous caregivers that were inattentive and only interested in being on their phones. I feel badly for people who don't get a chance to monitor what goes on w... read more