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Hometowne Energy
- Propane
- Rochester, NY
About this business
Hometowne Energy is a locally owned and operated full-service energy provider in Western NY and the Finger Lakes Region. We deliver propane, home heating oil, diesel fuels, gasoline and kerosene to residential, commercial and agricultural customers. We also have a service department to handle all of your heating and cooling needs. Our service department provides service to residential propane, heating oil and natural gas customers, and sells and installs furnaces, boilers, hot water heaters, air-conditioning and humidifiers.
Location details
768 Brooks Ave, Rochester, NY, 14619, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Their name says it all. They are a small hometown company. We have been with them for around 15 years, and have not ever had a problem with them. Their prices are always the cheapest. (I usually compare every year). I talked my mother into switching to them. And when she got a generator and propane furnace, they were great at inspecting it over and answering all moms questions. I also talk my father-in-law into switching his oil service to Hometowne, which saved him over $1. per gallon. They went above and beyond. Dropping t... read more
I've forgotten exactly how long we've dealt with Hometowne Energy. With the exception of one small problem with billing 1 time, we've been totally satisfied. The billing problem was taken care of quickly and courteously, no fuss, no muss. My delivery driver is a great guy, always upbeat, has a great sense of humor. We can't see switching ever.
Hometowne Energy has been serving our family for close to 30 years if not longer. As my dad has aged, Hometowne Energy has dealt with us with the utmost respect and concern for him. It hasn't always been easy sorting through the discrepancies, but it has been with a desire to help us resolve all of our issues and come to an agreement that has helped us to fulfill our obligations.
Can’t say enough about Hometowne Energy. They are one of the constants you know you can count on. This business is trustworthy, honest and dependable.
Have been a customer for several years. Absolutely no complaints. Have always known they have a fair price which is even better with prebuy. Office personnel friendly, helpful when I have contacted them. Drivers considerate especially not using my driveway!!
I tried other propane suppliers in my area (Orleans County) and found they were more interested in themselves than my family's propane customer needs. Without mentioning names, the largest propane suppler in this area has a bad attitude to its customers (and it nickles and dimes you every time you call). I wanted a company that cared about us. But Hometown is a different story. I was looking for a replacement service and Hometown wasted no time: scoping out our situation (I have my own in-ground tank), hooking us up, testing... read more
I have been a customer for 14 years Always great customer service and fast delivery. ??
I shop for my heating/energy needs yearly. Hometowne Energy has been my pricing and service winner for many years. I takes abit of time to gather the info and make the calls. Some of these suppliers play pricing games...delivery fees, fuel surcharges, hazmat fees and what have you added to every delivery. Sometimes its more than one of these added to your bill by some companies. If you are not careful you will pay more than you expected. Hometowne has never played that game. The price per gallon is what you pay. They are fri... read more
Whenever I call for a refill, I don’t have to wait long for someone to come out. Customer service is good when I call the office. Technicians are pleasant to interact with.
Frequently asked questions about Hometowne Energy
How is Hometowne Energy rated?
Hometowne Energy has a 4.9 star rating with 89 reviews.
When is Hometowne Energy open?
Hometowne Energy is closed now. It will open tomorrow at 8:00 a.m.