House of Floors - Albuquerque, NM

Lois M 

on Google

2 years ago

this was done in 2018.....not enough tile was ordered in the beginning, it was incorrectly measured so that delayed one of my rooms getting done. I have had House of Floors out 3 or 4 times now because the hardwood keeps separating. I have been trying for the last 7 months to get them out to fix my floors. I have left 2 messages with the girl that answers for Ryan and he has still not called. We paid almost $7,000 for this tile. This is a horrible job. I feel at this point because it has not been fixed I should just get a re... read more

Danny White 

on Google

4 months ago

Had LVP done and it's peeling in less than a year. They do not stand behind there work or warranty 

Andrea Waters 

on Google

2 years ago

Thank you House of Floors Team! Ryan, along with the team in his office, were super helpful, patient, and knowledgeable. They answered all of our questions, let us take home samples, and made sure we were comfortable with our decisions before moving forward. During the 2 days that the installers were in our home, they answered any questions that came up. In addition, they were very thoughtful/respectful of us and our home while they worked. After the job was complete, Ryan made sure that everything was to our liking before... read more

Miguel Gallegos 

on Google

2 years ago

Update: House of Floor has responded and fixed the issue with the transition. I've updated the rating from 2 to 4 stars. First, I would like to say the job I requested was not an easy one. I requested split color engineered hardwood floors in an open area house with my floor having already been leveled by another company. The dining area had one color wood and the living room another. The contractor that worked for House of Floors did a spectacular job. Though his work schedule was slightly odd but that is besides the point... read more

Nicole Hendrix 

on Google

3 years ago

I used House of Floors (via word of mouth) to do carpet tear out and install in our new house. We specifically asked if they could remove carpet on a separate visit, then install a few weeks later so that we could paint and install tile without fear of damaging carpet and since the old carpet had pet hair and we have some allergies. They graciously accommodated, even though it's not common practice. We did run into a snag the day before the install when they realized they had made an error and did not have the carpet we had ... read more