Hudson's Bay - Orleans, ON

Hunter Lotus 

on Google

a year ago

Hudson's Bay Place d'Orleans is one of the big box stores that managed to keep it together after the pandemic. The reason why I'm saying this is because they respected the guidelines and kept the floors immaculate. Came here looking for work pants and found an attractive mannequin display. Promptly tried them on and was satisfied. Turns out the pants were on sale and ended up saving 45$ on men's beige CAT's. Kloee and her weekend day time colleagues were very helpful and delivered great customer service! 

A J 

on Google

3 months ago

I dropped by the afternoon of the 31( Sunday afternoon ) and stood at the counter for 30 minutes without getting a hello or how can I help you from the two ladies who were behind the counter . A man approached and he wasn’t even trying to look and they both surrounded him and asked him if he needed any help within the first minute. We were willing to spend tones of cash on high end perfume but we disgusted by the treatment. It’s like we were not even there . I approached and then the lady who was willing to help the guy tol... read more

mitch m 

on Google

a month ago

Had to go to this store as they forgot to remove a security tag from an item I bought a year ago. They refused to remove the security card. I told them they're free to search in their system to see the purchases on my CC. Had to go through 3 levels until a manager finally removed the security tag. I asked for an apology for having to waste my time and embarrass myself and the manager offered to call security on me. I'm glad the internet is wiping out garbage business's like this. 

Wandering Wookie 

on Google

a year ago

Buyer beware: cosmetics ladies will sell you USED (AND UNHYGIENIC) gift sets !! Isn’t it law in Canada that it should be disposed of if returned and used condition? Shame on the ladies who work at the beauty counters. Pay attention and get retrained. This should never have happened ! 

Alina Florea 

on Google

5 months ago

I’ve been shopping at this store for a long time. In the past couple of years the service is been declining. Last time a bought a sweater at Olsen. I asked the clerk several times if it is final sale as I didn’t have time to try it on. She reassure me that it is not. The sweater did not fit me , tried to return it to find out that I am not able to as it is “final sale”. Now, I ended up with an expensive sweater that I won’t use. Please hire reliable customer service staff as this is not acceptable.