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Hunters Ridge Apartments
- Apartments
- Richmond, VA
About this business
Location details
49 Pleasant Run Dr., Richmond, VA, 23238, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Not a perfect company but is there ever? I’ve lived here over six years and built a relationship with the rental staff. There are some hiccups but the staff is only human. They try their best to build community and give the best service possible. And the maintenance staff is polite and courteous as long as you show them respect.
Business response:
Thank you so much for this awesome 5-star rating of Hunters Ridge, Lauren! Providing excellent customer service to everyone who walks in our door is one of our top priorities! Have a wonderful day and we'll be sure to take your feedback into consideration going forward.
The place to live I have lived in places before and I have got to say Hunter's Ridge have been the most friendly and welcomed people I have ever met, I would tell anyone that I know to apply for an apartment here. They have the best integrity I have every seen. They are very knowledgeable about their property and do whatever it takes to make you feel welcome. Thank you so much for giving me an opportunity to live here and feel welcome. Sandra Meagher
Hunter's Ridge I have been living at Hunter's Ridge for over a month now and I absolutely love the area that I live in. It is very close everything, but far enough away to be in a very quite neighborhood. So, its like having the best of both worlds.
Ms. Location is very convenient to Short Pump area where I work. An older building, but large rooms. Washer & dryer in the unit. Maintenance staff is usually very fast & efficient.
the apartments are nice everything about the apartments are good, love the area, the looks, and the quiet neighborhood, but they all have carpet, and I would like wood floor
Worse management ever They don’t call back, maintenance doesn’t fix your problem. We have mold in our apartment, from a water leak. It’s been a month, they refuse to treat it properly. My kids have had perpetual sinus infections for two months, causing us to miss work and events.
Business response:
Hello Nicholas, I'm sorry to hear about your negative experience at Hunters Ridge. Our team strives to provide all of our residents with a great experience, so it is very disappointing to hear that any interaction you had with our team left you with an impression otherwise. If you could give us a call at (804) 740-3234 or stop by the office to discuss the concerns you may have. We look forward to speaking with you and resolving your issues quickly, Thank you!
Infested with mold I wish I could give a lesser review for this place. My family and I have been living on the property for 5 years. Recently, we were notified by our upstairs neighbors that their apartment had been condemned and deemed unlivable due to a black mold infestation. He proceeded to show my photos of the interior of his apartment where there was black mold growing up the walls in multiple closets and in the hallway. Having a child with severe allergies and asthma who needs breathing treatments seasonally, I was v... read more
Property manger lies to resident I contacted property manger Jan to discuss why I had to pay full price of rent when my upgrade has not been done and I was told by her that I had to come in sign a order form to upgrade. Which the form was a resident form. I am considering taking this to the news station. Jan told me that I had to come in to sign an order form to do the upgrade which was supposed to have been done before my renewal in July as of today it is still not done but they want me to still pay upgrade rental price
Avoid I've lived in the horrific complex for almost two years and can't wait to leave. Staff has changed numerous times and maintenance is horrendous. I've spent days with no water and almost a week with no a.c and they could care less. Two apartments in my building had serious water leaks that effected me and guess what? No one cared. Rent has gone up every year and quality has kept on going down. No one cares. The parking sticker deal is a total nightmare so having guests is risky. I can go on and on but I'll stop at the s... read more
Frequently asked questions about Hunters Ridge Apartments
How is Hunters Ridge Apartments rated?
Hunters Ridge Apartments has a 3 star rating with 206 reviews.
When is Hunters Ridge Apartments open?
Hunters Ridge Apartments is closed now. It will open tomorrow at 1:00 p.m.