Imperial, a Villa Center

Fred J 

on Caring

6 years ago

I am/was a resident of this facility I have been in Imperial two times. 2015 and in 2018. Hate to say that the care has went down hill. This last time I was there they were short staffed. They had job fairs every other week. The aides seem to have a problem taking care of residents. They acted like you were bothering them if you needed something. One morning I needed to get cleaned up. The aide said I had to wait till after they serviced breakfast and picked up the trays. It was like that every meal. Other then that the staf... read more

Ksb58 

on Caring

7 years ago

I visited this facility the decline of care is so sad here … probable dont help they have to call a temp agency for staffing issues due to being way understaffed 

Punkin62il 

on Caring

8 years ago

I am a friend or relative of a current/past resident My mother is in there and she been in there 2 weeks and only had 1 shower, today it is 2:00 pm and I have to call to complain that she had not been wash up and put her clothes. My sister-in-law found out that she was in Imperial she said I should take her out, because her Dad was over medicated and she had to go up there at 3:00 am to get him out of there. They are really short staff! 

Brii 

on Caring

9 years ago

I am a friend or relative of a current/past resident I do not recommend this place. They don't take care of their patients at all. My grandmother went without a bath For a week. 

sour apple 

on Caring

9 years ago

I am a friend or relative of resident This place is pass horrible I would not put LUCIFER in here. The staff is unsympathetic to the patients and shows no compassion. They need to remember that KARMA does exist. Untrained and not willing to do there jobs. If you value your love ones Please keep your love ones from here I beg of you 

no way to treat sick folks 

on Caring

11 years ago

I am a friend or relative of resident This place is horrible. My neighbor was there for about two months. During her entire stay, she was confined to a wheelchair. She was not given a chair or a walker. The Social Worker turned out to be a nightmare. The physical therapist were rude and disrespectful and had my neighbor in tears. This place is only concerned with the money, not the patients. They promised to have a hospital bed, and at home care for my neighbor. My neighbor spent her first night home sitting in a chair all n... read more

Sparrowa9999 

on Caring

12 years ago

I am a friend or relative of resident This place is horrible. My dad was released from the hospital to imperial for rehab. When he arrived his clothes were stolen (not in the closet or by his bed). They kept him heavily medicated, especially on the weekends. It smells of urine and is unclean. He contracted pneumonia and staph infection while there. Don't send your loved ones there. 

DHresident 

on Caring

12 years ago

I am a friend or relative of resident I agree with the Medicare rating. Couple of years ago was a wonderful place but now they are getting rid of good people and making changes that are not good for the patients. On one ward w/50 patients have 3 nurses and 6 aides, so everyone has full pants.