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4005 Westfield Rd, Westfield, IN, 46062, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 1:00 p.m. | |
Sun | Closed |
I have been a member for 39 years. New app was uploaded by bank. Could not get in my account after all prompts. Plus it said I was not a member. Spend 2 hours on phone for the 1-800 “contact us” could not Speak to a live rep. Very frustrating until I came into Westfield branch and spoke with Tyler. Easy- up and running in 10 minutes and gave me a ton of info. Amazing client service. Thank you.
Business response:
Hi, Melissa. Thank you so much for rating your experience with us so highly!
Very quick, very professional- Thank you!
Business response:
We are privileged to serve you with quick, professional service. Thank you for choosing Indiana Members Credit Union!
Diana was so helpful. She helped me fill out my deposit form. I usually go through the ATM and she gave me info about the ITM person(which I knew nothing about). And she gave me a 3 month running statement, which she informed me saved me money.
Business response:
Hi, Jewell. Thank you so much for leaving us a stellar review!
Diane was so caring and did exactly what was needed to assist me with the fraudulent charge on my account. She was very reassuring that it would be investigated and my money returned to my account. I’ve been with the credit union for over 30 years. The people and the service are remarkable.
Business response:
Hi, Ginny. Your feedback is highly appreciated. Thank you for the review!
Love this branch!! Best of the best!!
Business response:
Hi, Sandy. Your feedback is highly appreciated. Thank you for the review!
Friendly, full-service!
Business response:
Hi, Dan. We appreciate the kind words and are glad we could provide you with a positive experience!
Excellent customer service friendly staff Fast transaction.
Business response:
Hi, Altagracia. Thank you so much for leaving us a stellar review!
Great. My transactions today necessitated a high level of ‘attention to detail’. No problem. Seamless.
Business response:
Hi, Leslie. Your feedback is highly appreciated. Thank you for the review!
Personal service!! The tellers smile, greet and treat me like a family member.
Business response:
Hi, Lea. We appreciate the kind words and are glad we could provide you with a positive experience!
Indiana Members Credit Union has a 4.7 star rating with 75 reviews.
Indiana Members Credit Union is open now. It will close at 5:00 p.m.