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Indiana Members Credit Union - Indianapolis, IN

4.8
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About this business

Indiana Members Credit Union was established as Indiana University Medical Center Federal Credit Union in 1956 by employees of the Indiana University Medical Center, on what is today’s IUPUI Campus. Established as a member-owned, not-for-profit financial institution, founded on and by the employees of the IU Medical Center, IMCU is still headquartered in Indianapolis and continues to maintain a branch on the campus of IUPUI. Today, IMCU has grown to become the largest credit union in Central Indiana, offering 32 full-service... read more

Location details

5047 Madison Ave, Indianapolis, IN, 46227, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.861 reviews
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Julie L.'s profile image
Julie L. 
on Birdeye

5 days ago

We used to dread going through the car buying process but Wendy D. changed our minds by being absolutely amazing at her job and with her outstanding customer service. Wendy is beyond efficient and makes securing a loan a joy instead of a hassle. Wendy’s attention to detail, prompt response times and overall expertise has made us IMCU customers for life. We can’t thank her enough! 

Business response:

Hi, Julie. Thanks for taking the time to share your positive experience. We truly appreciate it! 

M. M.'s profile image
M. M. 
on Birdeye

2 weeks ago

I have done several car loans with Wendy and she always goes above and beyond for me. Because of her attention to detail she is the only person I ever reach out to for a car loan, even with other branches being close to my home I still drive the distance to see her. I can’t say enough great things about Wendy. 

Business response:

Hi, M.. We are thrilled to learn that you had a positive experience with us! 

Kelly L.'s profile image
Kelly L. 
on Birdeye

2 weeks ago

There was a discrepancy on my credit loan that I was unsure of. I spoke with Heather Sparks at the credit union on Madison in Indy. Heather has ALWAYS went way above helping my wife and I in the past and even though there are closer IMCU sites, I make sure to seek out Heather. As I tell her often, she is the greatest!!! 

Business response:

Hi, Kelly. Thank you so much for leaving us a stellar review! 

Kathleen B.'s profile image
Kathleen B. 
on Birdeye

2 weeks ago

Wendy went above & beyond to get us into the best interest rate on our new/used car! She took the extra time to make sure I understood everything completely. I would highly recommend Wendy & Ind. Members Credit Union for any financial needs! 

Business response:

Hi, Kathleen. Your feedback is highly appreciated. Thank you for the review! 

Justin D B.'s profile image
Justin D B. 
on Birdeye

a month ago

Bought my 2nd car the IMCU by far the best bank and people i have ever delt with. Easy simple work very hard to ensure i was getting the best deal! Thank you IMCU 

Business response:

Hi, Justin. We appreciate the kind words and are glad we could provide you with a positive experience! 

Shannon G.'s profile image
Shannon G. 
on Birdeye

a month ago

Amazing!!! David is always so helpful!!! 

Business response:

Hi, Shannon. Thank you so much for rating your experience with us so highly! 

Michelle Fisher J.'s profile image
Michelle Fisher J. 
on Birdeye

a month ago

I recently experienced exceptional service that exceeded my expectations from Wendy Devries at Indiana Members Credit Union. The attention to detail, responsiveness, and professionalism displayed by her was truly outstanding. From the moment my husband and I engaged with Wendy, we felt valued and well taken care of. Her expertise and dedication were evident in every interaction, making the entire experience smooth and enjoyable. I highly recommend choosing Indiana Members Credit Union and, in particular Wendy, for any servic... read more

Business response:

Hi, Michelle. We are delighted that you had a great experience with us. Thank you for taking the time to rate us! 

Jeffrey W.'s profile image
Jeffrey W. 
on Birdeye

4 months ago

In and out…Very easy process!! 

Business response:

Thank you so much for your kind words, Jeffrey. We really appreciate you taking the time out to share your experience with us. Thanks, Indiana Members Credit Union 

Brenda S.'s profile image
Brenda S. 
on Birdeye

4 months ago

Wendy is very knowledgeable and professional. She knows how to help in all financial situations 

Business response:

Thank you for the review, Brenda! It's great to hear about your experience with Indiana Members Credit Union. Providing excellent member service is extremely important to us. Please be sure to visit our website and our social media pages on Facebook, Twitter, and Instagram for upcoming promotions and events. Thank you for being a member - we appreciate your business!  

Frequently asked questions about Indiana Members Credit Union

How is Indiana Members Credit Union rated?

Indiana Members Credit Union has a 4.8 star rating with 61 reviews. 

When is Indiana Members Credit Union open?

Indiana Members Credit Union is open now. It will close at 4:00 p.m.  

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