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Indiana Members Credit Union

4.0

About this business

Location details

5047 Madison Ave, Indianapolis, IN, 46227, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.0125 reviews
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rs6870's profile image
rs6870 
5 years ago

Great Service, Great Rates. I'm a long time customer of IMCU. I have never had any problems with them. Their staff, on multiple occasions, have stayed past closing time to finish creating accounts for me and I was never rushed. Their interest rates are great. I live 35 miles from the nearest branch but I continue to do business with them and make the drive because of their superior rates and service. 

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ameliawood 
7 years ago

Indiana Members Credit Union I like my credit union. My deposits are cleared quickly and the customer service is excellent when you go into the bank. They are fast and willing to help every time. The problems I have had are lack of locations and when I need to use my account internationally. The first time I tried to buy tickets for an overseas trip they cut off my debit card. This could be good or bad, but it was very annoying. Fortunately, I went in to the credit union the next day and they turned it back on and set up a t... read more

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Gmarch 
3 years ago

Worst Bank I Have Ever Been With If you can avoid this place...please, absolutely do it. This bank has taken so much money from me and because I have a loan with them they don't refund it to the account they stole it from, but they apply to whatever b.s. loan you have with them. If I could give them 0 stars I'd do it in a heartbeat. I got a $12,000 car with a $1,000 down payment, and my loan with them is suddenly almost $20,000. They added their own insurance without telling me, because they assumed I didn't have any. I show... read more

GH's profile image
GH 
6 years ago

Worst Ever Had a 1 minute conversation with someone at the business center of this bank and literally was the rudest encounter I have ever had! How someone could be so condescending within that short time frame is beyond me! I would not want to do business here EVER - sorry for calling the business center and wanting to do BUSINESS with you! 

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zookies 
8 years ago

Terrible Service To be quite clear as to my rating of a 1 out of 5 I am giving IMCU, please know all tellers have always been very kind and professional just please know for me anyway, should you ever need to go back to a desk to speak to a "higher up" banker for anything and it does not help their business in any way such as a big deposit, a loan or any way of them making money off of the interaction or time they have to spend with you, you could be treated very disrespectfully to the point of them being condescending towar... read more

LH's profile image
LH 
9 years ago

Terrible Bank Hidden Fees (even for online deposits!) High Fees Inflexible staff Short Opening Hours Push customers to sell their products I am planning to close my account ASAP so they cannot take more hidden fees from my account. 

Unhappymember's profile image
Unhappymember 
10 years ago

Worst Credit Union to deal with Indiana Members Credit Union is the worst Credit Union we have ever used. They froze our debit cards when we were a week late on our vehicle payment even after arrangements were made to pay it by a certain date. This caused all kinds of problems as my husband had to travel out of town for work, with no access to his money. We were made to wait until payment was made to lift the restriction on our account. This credit union uses illegal force and controls the way you use your money. 

Lcarlson's profile image
Lcarlson 
10 years ago

Hidden Fees! I got this account right after I got married. I had a new job in a new location and needed a bank for direct deposit. This bank was close to my house so I went to do it. All was good and dandy. I used the online service and the ATM /debit card. My good experience with the bank went down hill when they started charging $2 for a printed statement to be sent to your home. I thought that wasn't so bad, I could live with it until I had our first child. I quit my job and began stay home. I was told that if I signed up... read more

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Ellen Cox 
11 years ago

WORST BANK!!!!! Not only did I call this bank and left a message on their answering machine to call me back, it has been three days and they still haven't called. In order to get my "good" interest rate of 1.5% on my car loan, I had to get "their" special savings account so that I can start this process.... Step 1: Transfer money from my savings account to their special savings account Step 2: Wait three days for that money to hit their account Step 3: Transfer the money from the special savings account to my actual loan Thi... read more

Frequently asked questions about Indiana Members Credit Union

How is Indiana Members Credit Union rated?

Indiana Members Credit Union has a 4 star rating with 125 reviews. 

When is Indiana Members Credit Union open?

Indiana Members Credit Union is open now. It will close at 1:00 p.m.