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INFINITI of Springfield
- Car Dealers
- Springfield, MO
About this business
Location details
3625 S. Campbell, Springfield, MO, 65807, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
excellent
very happy with everything done by this dealership.
Infiniti of Springfield MO tried to charge me nearly $600 for a part that a regular mechanic would charged $375 for the part and labor. Then when I asked them if the vehicle would make it back to NY state they would not give me a straight yes or no answer. The whole bill was nearly $2300 dollars.
Business response:
We appreciate you taking the time to share your experience with us, and we sincerely apologize for any frustration you encountered. It's never our intention to leave any of our customers feeling uncertain or dissatisfied with our service. We understand your concerns regarding pricing and the clarity of communication about your vehicle's condition. Your feedback is valuable as we strive to provide fair pricing and clear, honest communication in every interaction. We'd like the opportunity to address your concerns and work tow... read more
Im done. This dealership has gone downhill. I assume this is why nissan is having problems.
Business response:
We're truly sorry to hear about your disappointing experience, and we appreciate you taking the time to share your feedback. We take concerns like yours very seriously and would like the opportunity to address any issues you're facing directly. Please reach out to Nick Hover at 417-413-5803 so he can assist you and work to resolve your concerns. We value your feedback and hope to have the chance to make things right.
Good job getting us scheduled Thx
Business response:
Thank you for your positive feedback! However, we are sorry you had an experience that wasn't worthy of 5 stars. We would love to speak with you to learn what else we could have done to make your experience even better. Please reach out to Nick Hover at 417-413-5803 at your earliest convenience.
Frequently asked questions about INFINITI of Springfield
How is INFINITI of Springfield rated?
INFINITI of Springfield has a 4.5 star rating with 347 reviews.
When is INFINITI of Springfield open?
INFINITI of Springfield is closed now. It will open tomorrow at 8:00 a.m.