IN'n'OUT Autocentres Northampton - Brackmills

Estelle 

on Which

9 years ago

Prompt & professional Very professional & helpful 

Maria 

on Which

9 years ago

Brilliant job I have used in/out for about six years. I'm a lady of a certain age so it's important for me to trust the mechanics. They are absolutely fab, helpful, professional, polite and always go that extra mile. Highly recommended. 

Brenda Yvonne 

on Which

9 years ago

Fantastic help given I have a family platinum card and had my service and MOT done in November 2015. Unfortunately had an incident on the M1 on Thursday 10th January 2016, where I unfortunately drove over a dead body. The police took my car to the police compound at Newport Pagnell service and I was allowed to have it back on Tuesday. Went to In and Out to have my suspension looked at. The guys were so helpful because when they put my car up on the ramp it was in such a terrible mess that they arranged the car wash to clean ... read more

Anthony 

on Which

9 years ago

Very helpful team Very helpful in sorting out my car's issues post MOT. I have used them for several years. 

Customer 

on Which

10 months ago

Rogue garage Caused a £1000 worth of damage. Just told me to pick the car up and take it somewhere else for repair. And not to drive it as it was now unsafe. Shocked at this place. I didn't think these rogue traders existed anymore 

Gytis 

on Which

4 years ago

MOT Took a car or mot and failed it for warning rear brake pads, with the comment "do not drive until fixed". After getting changed brake pads at other garage, pads weren't worn to 1.5mm as stated in MOT neither the sensor was indicating. Just wanted to make money out of me. Very sure I will never look back at this garage. 

Customer 

on Which

5 years ago

Audi SQ5 engine destroyed. Car has been written off! Horrendous experience with this company! Has taken 8 months, legal threats and court action to recover all damages and costs, even though it was clearly their fault! I understand that mistakes happen, but when 3 independent reports and basic logic clearly show that they did not add enough oil to my car, it’s disappointing that In’n’Out have denied responsibility throughout Their area manager really annoyed me when he suggested that I get a report done by an independent gar... read more

Customer 

on Which

6 years ago

Shocking customer service Recently took my daughters car for an MOT and all was well. Called back 3 times to speak to someone about a price for a full manufactures service and was promised to be called back on each occasion. Was always given an excuse each time I called back so have taken my business elsewhere! 1 star is being generous. 

Andy G 

on Which

7 years ago

Poor customer service Re arranged the time for my m o t & service from A m to PM didn't have the service kit tried to blame it on the DVLA as I have a private plate identifying my Isuzu as my former Toyota pick up . I checked with DVLA Isuzu ? Not Toyota . Arranged re test ( repaired ) two days later for 3.30 4.35 when I got it back . I appreciate things do go wrong but it's how it's dealt with for me it was everyone's fault except in & out . The price was good the work was fine but the service was second rate and the coffee... read more