Birdeye and Shop Boss Integration

Shop Boss is a leading shop management software for independent auto repair shops. Meticulously designed by a former shop owner, the functions of our auto repair shop software facilitate smooth day-to-day operations for shop owners and mechanics. Integrated features such as an auto repair labor guide, estimating, parts ordering, markup calculator, and customer self-check-in are essential to running a successful shop in the modern age. With Shop Boss, these cutting-edge features and more all live in one convenient, web-based application for your team to access anytime, anywhere, on any WiFi-capable device. Get new reviews or send out survey requests automatically with Birdeye and Shop Boss integration.

Experience seamless transition of customer data from Shop Boss to Birdeye via managed services. Post-transition of data, survey and review requests are automated.

• Send review requests to your clients automatically after a transaction has been completed
• Send out survey requests to get in-depth client feedback via email and SMS automatically
• Get new reviews on 150+ review sites including Facebook and Google
• Manage reviews within one comprehensive dashboard on desktop or via mobile app
• Get alerted about each incoming review via email and SMS
• Respond to reviews using auto-response templates and rules and manage client loyalty

Birdeye is a secure, all-in-one experience marketing platform. Start collecting, managing and leveraging reviews with Birdeye and Shop Boss.