BirdEye's Natural Language Processing (NLP) engine Athena lets you dive beneath reviews and ratings to discover the why behind your scores.
Hear every word on social media in real-time and respond instantly to all comments from one dashboard.
Monitor and respond to all your reviews from 200+ sites in real-time from one place.
Get the same insights into your competitors' customer feedback that you have for your own.
Convert any social comment or review into a support ticket to solve problems before they become problems.