Birdeye and Symplast Integration

Symplast is a cloud-based EMR and practice management solution that helps medical institutions manage patient information, appointments, point-of-sale operations, and more. With its mobile application, physicians can conduct virtual consultations and follow-ups, as well as share images, videos, laboratory documents or invoices with patients. Get new reviews or send out survey requests automatically with Birdeye and Symplast integration.

Experience seamless transition of customer data from Symplast to Birdeye via managed services. Post-transition of data, survey and review requests are automated.

• Send review requests to your clients automatically after a transaction has been completed
• Send out survey requests to get in-depth client feedback via email and SMS automatically
• Get new reviews on 150+ review sites including Facebook and Google
• Manage reviews within one comprehensive dashboard on desktop or via mobile app
• Get alerted about each incoming review via email and SMS
• Respond to reviews using auto-response templates and rules and manage client loyalty

Birdeye is a secure, all-in-one experience marketing platform. Start collecting, managing and leveraging reviews with Birdeye and Symplast.