Integrity Pools
1263 N Plano Rd, Richardson, TX 75081
https://www.integritypools.org/
Open now:8:00 am - 5:00 pm
About
WELCOME Earning Your Trust Hello my name is Matthew Dunshea. Thank you for checking out our website. I know that you have a few questions: Can these guys offer what I need and can I trust them? This website will hopefully answer those questions. Please check out our video section, our review section and then feel free to fill out the contact form. Or just give us a call on 214 453 3400 or 817 380 3544 We'd love to hear from you! Our goal is to honor the trust that you place in us.
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- 369 Reviews5.0Google
- 84 Reviews5.0BBB
- 48 Reviews4.9Home Advisor
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Recommended
JC on BBB
a year ago
06/27/2020, 02:54 AM
Great company! We decided to have them do the re-plastering/re-tiling of our pool because of Mike H. He explained things well when he talked to us. The crew did a great job, we liked their work so much, we decided to get them do monthly maintenance.
Kari H. on Home Advisor
a year ago
06/25/2020, 08:10 AM
We cannot say enough great things about Integrity Pools! Everyone we have come in contact with is has been fantastic. Our technician, Carlin, comes rain or shine, even on holidays to service our pool. He is very knowledgeable and does a wonderful job keeping our pool serviced so it is safe for my family to swim.
Maureen B on BBB
a year ago
06/24/2020, 10:35 AM
Joel comes each week rain or shine to care for my pool. He does a great job. Even if I ask him to do a little extra he just does it. . In the rare occasion I forget to unlock the gait he will call me and if I'm close by he will wait for me to get back home. Thanks for doing a great job Joel. I appreciate integrity pools.
Darrel H on BBB
a year ago
06/24/2020, 01:38 AM
Integrity Pools did amazing! David came out and was so helpful with the estimate and color selections...I couldn't be happier with the end result. The pool looks amazing with the new tile, coping, deck and plaster! Highly recommend Integrtiy Pools for a pool remodel!
Gloria G on BBB
a year ago
06/18/2020, 04:40 AM
David *********** was knowledgeable and made planing the remodel easy. He was quick to respond to my messages. Integrity pools did an excellent job on our pool remodel. Jose and Dennis worked hard on extending and resurfacing our deck. They did great prep work to keep the areas around it protected. Javier did a great job on the plaster prep, built a bench and tiled. Then Matthew and his crew came in to finish the plaster work. Luke and Andrew came and brushed the plaster frequently and balance the chemicals. Jose came back to touch up a few spots. David and a few people from Integrity came to do a final inspection and be sure we were satisfied with the work. It has been a great experience and we are happy with our newly remodeled pool.
Jeff on BBB
a year ago
06/16/2020, 01:57 AM
We got a quote for a pool remodel in 2019, but were quite ready to start. Early this year, we got more quotes and Integrity ended up the most competitive. David our sales person walked us through the whole process and had great input with the color coordination of the tile, coping, deck and plaster. He was up front and honest with us about the possible hardships and issues that can occur during a pool remodel.
We had one weather delay and ended up needing all the plaster removed. David had prepared us for the extra plaster removal cost before hand. Every crew that worked on the pool from the coping and tile, the patio, the retaining walls, deck resurface and paint were respectful, efficient and knowledgeable. They put up with all my questions and a couple of last minute changes I requested to include pool automation.
They provide a customer project portal that maintains a running schedule for the major milestones and managed the fluid dates with weather. The customer service was excellent and the entire experience was excellent. The final walk through was conducted by the owner Matthew and the lead of the project Matt.
All big projects like this will have issues due to weather, design changes and a myriad of other difficulties. How a company responds to them is a defining quality. We could not be more happy with the way everything turned out.
Kathleen T. on Home Advisor
a year ago
05/17/2020, 01:14 AM
I love my pool! It's so pretty and now everything works. The people are terrific to work with and answer any questions. I believe the price to be quite reasonable. The follow up care has been great. I highly recommend Integrity Pools.
Karen B on BBB
a year ago
05/16/2020, 06:11 AM
We are very happy with our pool and with Integrity Pools. Every employee starting with David, to office people we spoke to on the phone, and the workers were all friendly, professional, eager to answer all questions and explain each step of the job. It was a smooth process, completed on schedule and it looks great. We highly recommend this company.