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Integrity Urgent Care

2.7

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Location details

777 NW 63rd St, 2nd Floor, Oklahoma City, OK, 73116, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
2.71,856 reviews
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Patricia Stafford's profile image
Patricia Stafford 
3 years ago

I was treated rudely and waited from 1:20 to 5:00 with no care and total rudeness from the two behind the desk in the back. The checkin girl was VERY NICE. I don’t include her in this. I never got seen. They only have 4 treatment rooms and I was in one of them (never treated) and when I left there were 2 people waiting. I wished them good luck and walked out without been seen. Pitiful way to treat the sick and hurting. Those girls need to find a new profession. 

Business response:

Patricia, We are truly sorry to hear about your negative experience at Xpress Wellness Urgent Care - Lawton. We apologize for any rudeness or lack of care you encountered from our staff. It is certainly not our intention to make our patients feel unattended or uncared for. We appreciate your kind words about our check-in girl and will ensure that your feedback reaches the appropriate team members. As you mentioned, we have a limited number of treatment rooms, and while we strive to provide prompt care to all our patients, t... read more

Janessa Hada's profile image
Janessa Hada 
3 years ago

I went today and I’m asked my first and last name, date of birth, and why I am here, I explain that they really shouldn’t ask this question in the lobby when people walk in. The women argued with me and told me it is on the questionnaire. I informed her that it’s a HIPAA violation and they should really reconsider this practice. She clearly did not like that information. Then there is a “consent” for third parties if your insurance doesn’t pay. It goes on to say that they will contact your email, phone, use bill collecti... read more

Ray Lynn's profile image
Ray Lynn 
3 years ago

Monica brownfield was very rude worst urgent care I have gone to. 

Business response:

Hi, Ray. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Xpress Wellness Urgent Care - Elk City and would love the opportunity to improve. Please get in touch with Teri at (580) 303-9293! 

Braum Russell's profile image
Braum Russell 
3 years ago

Front desk was very rude. While trying to solve a simple problem, she states “I don’t have time for this” and that we were hollering and screaming at her while everyone was acting very professional. Very disappointing. The actual nurse practitioner was very kind and informative, but for the front desk to portray her self like that, we will not be coming back. 

Business response:

Hi, Braum. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Xpress Wellness Urgent Care - Andover and would love the opportunity to improve. Please get in touch with us at (316) 733-9355! 

Sarah Swaney's profile image
Sarah Swaney 
3 years ago

Although it is great to have a doctor available on the weekends, you expect to be examined. They only ran tests on my daughter and never physically examined her. 

Business response:

Hi, Sarah. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Xpress Wellness Urgent Care and would love the opportunity to improve. Please get in touch with Kelli, our Area Manager, at (620) 682-8304. 

Travis Mitchell's profile image
Travis Mitchell 
3 years ago

xpress...you should change the name. nothing express about my experience. 6pm appointment for an x-ray..been in the exam room for over an hr and no provider has even come in once. what's the point of making an appointment if you have to wait over an hr to be seen. never again will I come here. I could have went to the ER and been out of there by now. just a joke of a "health care provider " what a shame 

Business response:

Hi, Travis. We are sorry to hear that we didn’t meet your expectation. We have very high expectations and would love the opportunity to improve. Please get in touch with our manager Sheena at (918) 681-7533 or wecare@xpwell.com. 

Lauren Cambron's profile image
Lauren Cambron 
3 years ago

ive been here twice now. Just because you make an appointment does not mean you still don't wait hours to be seen. the hospital emergency room is faster then they are. what is the point in making an appointment if your not going to see patients anywhere near their appointment time. either have appointment only or walk in only. they apparently only have 1 doctor on the weekend. makes 0 sense when all the other urgent care centers are closed. which makes wait time even longer. the receptionist is rude and has been. the doctor ... read more

Business response:

Hi, Lauren. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Xpress Wellness Urgent Care - McAlester and would love the opportunity to improve. Please get in touch with our manager Darrell at (918) 420-9854 or wecare@xpwell.com. 

Robert Forges's profile image
Robert Forges 
3 years ago

Not very express. After waiting for an hour with my wife’s hand bleeding in the waiting room watching others get taken back, we were told 10-15 more minutes. 10 minutes later, we were told it would be another 45 minutes. Not fast or professional. When we asked for a refund the receptionist was very unfriendly. 

Business response:

Hi, Robert. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Xpress Wellness Urgent Care and would love the opportunity to improve. Please get in touch with us at (580) 749-5076! 

Kathye Watson's profile image
Kathye Watson 
3 years ago

The absolute WORST urgent care patient services in Muskogee. After waiting 3 hours, and X-rays I was told no radiologist available to read them. The PA seemed very caring but the rest of the staff there seemed to not care. This is NOT an urgent care center. You can drive to Tulsa, receive care and be back with a diagnosis in 3 hours. GO ANYWHERE BUT HERE! 

Business response:

We appreciate your feedback, Kathye. If you would like to discuss your experience further, don't hesitate to reach out to us at (918) 681-7533 or wecare@xpwell.com. We would like the opportunity to resolve any issues. 

Frequently asked questions about Integrity Urgent Care

How is Integrity Urgent Care rated?

Integrity Urgent Care has a 2.7 star rating with 1,856 reviews. 

When is Integrity Urgent Care open?

Integrity Urgent Care is closed now. It will open tomorrow at 9:00 a.m.