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Integrity Urgent Care
- Other
- Oklahoma City, OK
About this business
Location details
777 NW 63rd St, 2nd Floor, Oklahoma City, OK, 73116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Dear Mednow, you serve a purpose as giving us a place to go when we can’t get into our PCP’s office, that part your great with! However last year I visited your clinic due to illness. I paid out of pocket at the end of my visit. Many months later I go back to your clinic due to an illness, this time I’m told I STILL HAVE A CREDIT of $80+ dollars so no charge today. That was Nov 2019. Today as of Feb 5th, 2020 I still have a credit of over $50,was told to call billing in order to get my refund. Billing said the refund had to ... read more
Business response:
Did you get your refund?
We took our daughter in yesterday evening with what we knew was an ear infection. (She’s had tubes.. still in her canal but not in place to actually help an infection). The dr that saw came in and said, “has she had ear trouble before?” Which I already informed the nurse of the tube situation. So I again told the dr what I had told the nurse. So the dr barely looked in her ears and prescribed ear drops which we already have that do NOT work since her tubes are not in place anymore. I did not realize she had only prescribed e... read more
Business response:
Taylor, we would like to look into your visit. Can you tell us which clinic you visited?
RecommendedQue te aceptan sin aseguranza
Business response:
Rosa, thank you for sharing your recommendation. We appreciate the feedback and are grateful we can serve the community.
Do NOT go here. I’ve been misdiagnosed THREE times since August. I went in with puss pockets on my tonsils TWICE and they told me it was viral. I had to go to a different doctor both times to get antibiotic. I went in a week ago and told them my back was hurting, I had a horrible cough, and I thought I had pneumonia (I’m prone to it) they also told me it was viral. I continued to get worse and went back yesterday. She refused to X-ray me (yes, I have insurance) and gave me a Z pack. I called back today because I’m actually w... read more
Business response:
Morganne, we are sorry we did not meet your expectations. Your feedback has been shared with our management.
Would not seen my son, had to take him to another urgent care. They kept telling me he wasn’t approve from his insurance. And he was after calling another xpress wellness urgent care. So not sure if it was because they wouldn’t see my son, or because he was Hispanic.
Business response:
Rosa, we are sorry we did not meet your expectations. Your feedback has been shared with our management.
Paid $135 for them to just send me to the er for them to tell me it was just a stomach virus. Should have just went to the er in the first place. Will not be coming back
Business response:
Charity, we are sorry we did not meet your expectations. Your feedback has been shared with our management.
Absolutely awful service .. poorly trained staff and don’t waste your time or energy . Go to another state you will have the same wait time as the drive to another state ... big fail ! I can’t say enough bad about them to even get close to the level of awfulness!!
Business response:
Nancy, we are sorry we did not meet your expectations. Your feedback has been shared with our management.
Checked in online by 10:30am and got a 2:30 appointment. Arrived ten minutes before my time as requested, but the person working the front desk allowed an elderly woman to stand at the check in counter and fill out paperwork. I was third in line and by the time I checked in, it was past my appointment time and I had to wait an hour. Not sure what good online check in does if staff can’t efficiently check patients in to keep appointment times.
Business response:
Jamie, we are sorry we did not meet your expectations. Your feedback has been shared with our management.
New policy at this facility are straight ridiculous. they want to put and credit or debt card on file for 135 to cover possible services. Instead of running an insurance benefit check which would.cut down on the bd
Business response:
Sarah, we are sorry we did not meet your expectations. Your feedback has been shared with our management.
Frequently asked questions about Integrity Urgent Care
How is Integrity Urgent Care rated?
Integrity Urgent Care has a 2.7 star rating with 1,856 reviews.
When is Integrity Urgent Care open?
Integrity Urgent Care is closed now. It will open at 9:00 a.m.