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Isle of Capri Lula
- Casinos
- Lula, MS
About this business
Welcome to the Isle of Capri Casino Hotel Lula. Exciting casino action, delicious dining, thrilling giveaways, great entertainment and comfortable rooms. What do you get when you combine the excitement of casino gaming and the rich history of the Mississippi Delta. It's the Isle of Capri Casino® Hotel Lula. Try your luck in our two Vegas-style gaming action-packed casinos. Take advantage of appetizing dining choices, tons of giveaways, and when it’s time to get some shut-eye, the Isle of Capri features two hotels, the Palm ... read more
Location details
777 Isle of Capri Pkwy, Lula, MS, 38644, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Minimal provisions and features. Basic room amenities.
Business response:
Thank you for visiting our property! We very much appreciate the feedback and have passed it along to the appropriate department. Our goal is to provide the best gaming and dining experience. We hope you were able to receive both of those during your stay. Feel free to stop by again sometime soon.
Carpet The room was OK for the price.The carpet was the problem it was nasty didn't want to walk on it without wearing shoes.never stayed at a hotel with carpet dirty.
Business response:
Hi Brenda, thank you for visiting! While some of our rooms are not as new as others, we always demand cleanliness as well as attentive service. It does not sound like your experience was up to our usual standards. We very much appreciate you letting us know and have passed your feedback along to the appropriate department. We hope you choose to visit again. Thanks.
Clean and basic The Isle of Capri Hotel is actually a collection of buildings; we were a ways down to the left from the main entrance, under a long covered walkway from the parking lot. Rooms were clean and neat and reasonably inexpensive. Would say we got what we paid for, but WiFi was nonexistent in the rooms; could get a little coverage in the parking lot. We stayed because we couldn't get closer to Clarksdale, which was about 25 minutes away, but an easy drive.
Business response:
Thank you for visiting us here at the Isle of Capri. It's great to hear you had a comfortable stay with us. We appreciate you taking the time to let us know about your experience and have passed your feedback along to make any necessary improvements. We hope you got the chance to check out our casino floor and delicious dining options. Thanks again.
Poor wifi signal, poor layout of the hotel. Why would anyone have front desk on one end, make guests walk through a smoky casino,to get to their room? Restaurants on opposite end from rooms also require anyone wanting to eat at buffet or another restaurant to, once again, walk through the casino again. We had one from our group who gets swollen eyes from cigarette smoke yet she had to walk through a smoky atmosphere to get to the room or restaurant. Needless to say, a very poor experience for her. The service was great and b... read more
Business response:
First, thanks for coming to see us. Second, we really appreciate you taking the time to share such detailed feedback, which we will absolutely pass along to the appropriate departments. Your feedback will help us improve the areas you weren’t so thrilled with. We are always available to discuss our facilities in more detail. Feel free to give our Guest Experience Manager, Rico, a call at 62-363-4390. We hope to see you again. Thanks.
Clean room In the middle of nowhere. Casino has only really old poker machines - no new ones. Other slots have some updated games. Lots of machines were disabled.
Business response:
Thank you for visiting, Jose! Our goal is to provide our guests with the best gaming and dining experience around. We hope you were able to find a game that fit your needs and walk away a winner. It's great to hear you were able to have a comfortable stay and noticed our clean rooms. We appreciate the feedback and hope to see you again soon.
Air did not work. Housekeepers did not fully turn over room
Business response:
Thank you for allowing us to host you at the Isle of Capri! We hope you were able to check out our delicious dining options and wide variety of casino games. We appreciate you taking the time to let us know about your experience and have passed your feedback along. We are always looking for ways to improve and be the best we can be. Thanks again!
The service and staff was great. Staff always had a smile on their faces. The location was perfect for where I had to be.
Business response:
That's exactly what we like to hear, Tammie! Our goal is for all of our guests feel at home during their visit with us. We hope you were able to walk away a winner and visit again soon. Thanks!
Good value A little difficult to find at night but once there everything was fine. Very helpful staff.
Business response:
Thank you for allowing us to host you at our property! We pride ourselves on our welcoming and friendly staff members, it's great to hear that did not go unnoticed during your time with us. We appreciate you taking the time to let us know about your visit and have passed your feedback along. Visit again soon!
Nothing to brag about I asked for double beds. I got a queen size bed. I asked for a refrigerator for our room. They told us we would get one the next day when we switched rooms. Had to have matenance come look at door. We had to lift up the door to actually get it to lock.
Business response:
Thank you for visiting! We pride ourselves on our accommodating staff members and hope they were able to assist you during your visit. Our goal is for all of our guests to feel at home during their stay. We appreciate the feedback and hope you choose to visit again. Thanks!
Frequently asked questions about Isle of Capri Lula
How is Isle of Capri Lula rated?
Isle of Capri Lula has a 4.3 star rating with 2,830 reviews.
When is Isle of Capri Lula open?
Isle of Capri Lula is closed now. It will open at 12:00 p.m.