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23845 SE Issaquah-Fall City Rd, Issaquah, WA, 98029, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | 8:30 a.m. to 7:00 p.m. |
I was really impressed with the atmosphere of the place, it felt like home and a community. And it focused on memory care and of course care for the community members. I liked that it is all on one floor studio rooms are a nice size. this place is at the top of the list.
Fieldstone Memory Care Issaquah has been an unexpected gift! I was unhappy with my father’s care at an adult family home because he lacked any and all stimulation, which is so critical to the care of those with Parkinson’s Disease, and I was fearful of his disposition during my impending maternity leave so I began my search for an alternative. From my very first interaction with Fieldstone and it’s Staff, my father and I have been treated like family. [name removed], the face and outreach of the community, [name removed] and... read more
This community is where my parents live it is a brand new building so there is room for improvement. They had a companion suite and they allowed them to have their cat. They have 2 separate rooms now unfortunately. They would come in weekly and clean and do the laundry. I feel like the communication among the staff could be improved. They had 3 really good meals a day the portion size was appropriate, with plenty of snacks in between. I would recommend them.
I am very thankful that I was able to find this place because this facility is exemplary. They promote “resident centered” treatment where the level of care is dependent on the residents themselves and not the other way around. The building feels like it’s a hotel and not at all like a nursing facility. There’s a nice open area where the residents are able to interact with the caregivers and the medical support is amazing. What the facility presents is exactly what they give, which is a very supportive environment for your l... read more
I had a "hard hat" tour of this facility and did not get to see it finished. [Removed] was very knowledgeable and helpful regarding the facility and memory care needs. I was looking for both parents - one with memory care needs and one w/out. I felt that my parent w/o memory problems would not fit in as well and decided to choose another facility, otherwise this would have been my top choice for my parent with early-onset Alzheimer's as I thought the layout, design and concept of this facility was perfect.
My mother was a resident for 6 years. Was terrific until new management took over a year ago and the place fell apart. Good quality dropped, ratio of care givers to resident dropped, they did away with transition plans between shifts and gave everyone iPads to try and figure out the care, medical changes and behavioral issues. Staff lies about care, management is over bearing to them, so very high turnover. The days of personal relationships with residents went out the door. They are transitioning from memory care to assiste... read more
I would not recommend this facility to anyone who wants their loved one to be well taken care of. The lack of care and attention to the cleanliness of the residents is appalling. They provide the excuse of not giving residents showers by saying that the resident refused to have a shower, but they won't spend the time to convince the resident that they need the care. I agree with a previous reviewer that there are many times that I have been there when the "caretaker" are busy looking at their phones instead of tending to res... read more
The staff are exceptionally rude and use intimidation to get their way. You are not allowed to ask questions of any of the staff or you will be threatened with banishment from the property. While where are some good individual staff members, if you visit off hours you will see most of them on their phones and really annoyed at being bothered by you or the residents. It's all window dressing and no substance. If you care about your loved one, do not let them go here.
Business response:
Elizabeth, Again, I am sorry for the experience that you’ve had at Fieldstone Issaquah. As I mentioned in my last response, our Care Team members have mobile devices with which they receive notifications and information that directly relates to the care of our Residents, including your Mom. While I’m sure it looks like they are checking their phones a lot, they are – in fact – interacting with their Fieldstone-issued mobile devices. As I also mentioned in my last response, I would love to meet you at the community next time ... read more
Issaquah Memory Care has a 4.2 star rating with 76 reviews.
Issaquah Memory Care is open now. It will close at 7:00 p.m.