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iStorage

4.9

About this business

Find Storage for What Matters Most iStorage has redefined the self storage experience, offering clean, modern facilities and state-of-the-art security to ensure your personal items are protected and safe. iStorage's contemporary facilities offer many exceptional on-site amenities along with great customer service. Our managers and staff go out of their way to serve the needs of our customers, making us one of the best-loved storage providers in the industry. Find space for what matters most at iStorage. • Computerized Gate... read more

Location details

114 Westchester Drive, Madison, AL, 35758, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
4.9203 reviews
John B.'s profile image
John B. 
on Birdeye

a year ago

Excellent customer service! My family was moving cross-country and I noticed this facility had temperature controlled units. When I called, I spoke with Tangie, the office manager. Tangie provided the best customer service experience and went above and beyond. She answered all my questions, helped me set up 2 units for my move, and even called me back after I had called to make inquiries during times when she was helping others. I highly recommend this facility and Tangie is great to work with! 

Business response:

John, thank you so much for the great review! Our team prides itself on providing the best customer experience, and we look forward to continuing to do so. If there is anything else we can do in the spirit of great customer service, please let us know! Sincerely, iStorage  

Tyler H.'s profile image
Tyler H. 
on Birdeye

a year ago

The property manager, Tangie, is a very pleasant person to deal with. She is responsive to the customer’s needs, is proactive, and gets things done. If you want a unit or a uhaul, call the local office and ask for her. Don’t waste your time with the corporate offices for istorage or uhaul either one. Go straight to Tangie. 

Business response:

Thank you Tyler for your kind words. Feedback like this goes a long way towards shaping what we do at iStorage. We look forward to continuing to serve you in the future. If you need anything else, please let our team know. Sincerely, iStorage  

Kenneth S.'s profile image
Kenneth S. 
on Birdeye

2 years ago

Great as it can be. 

Business response:

Kenneth, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Madison Jetplex  

Lauren S.'s profile image
Lauren S. 
on Birdeye

2 years ago

Great,phone contact professional, office staff at storage great 

Business response:

Lauren, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Madison Jetplex  

John B.'s profile image
John B. 
on Birdeye

2 years ago

for the most part it was a pleasent experience. 

Business response:

Thank you John for your kind words, they go a long way to shaping what we do at iStorage Madison Jetplex . We look forward to serving you in the future. If you need anything else, please let our team know. Your friends, The iStorage Madison Jetplex Team 

Lisa D.'s profile image
Lisa D. 
on Birdeye

2 years ago

Good, no problems 

Business response:

Lisa, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Madison Jetplex  

Sabrina O.'s profile image
Sabrina O. 
on Birdeye

3 years ago

Awesome even during the Covid19 nightmare, the experience was great 

Business response:

Sabrina, thank you so much for your great review. Our team prides itself on providing the best customer experience. If there is anything we can do to help, please let us know! Sincerely, iStorage Madison Jetplex  

Lachanda M.'s profile image
Lachanda M. 
on Birdeye

3 years ago

Both Paige and Debbie handled our contract for a new unit seamlessly and 100% online. It was a great experience! 

Business response:

Lachanda, thank you so much for your review. We take our customer feedback very seriously, and are always happy to see what we are doing right. Thank you, iStorage Madison Jetplex 

Tyler H.'s profile image
Tyler H. 
on Birdeye

3 years ago

Debbie was very courteous and professional. 

Business response:

Tyler, thanks for leaving us a stellar review. We take our feedback very seriously, and it is always great to see that work is paying off. Sincerely, iStorage Madison Jetplex  

Frequently asked questions about iStorage

How is iStorage rated?

iStorage has a 4.9 star rating with 203 reviews. 

When is iStorage open?

iStorage is closed now. It will open on Friday at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com