This profile has been claimed by the business owner or representative.
iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Mark Morales saved the day Mark Morales saved the day. I had a distribution interview call and apparently booking system failed so got stood up for it. However after sending and asking for a clarification email, I got contacted promptly by Mark Morales explaining situation and solved all my queries and priorized my transactions so no more time would be lost. My impression is that systems for Itrust still are quite manual, but customer service is quite responsive and efficient. Thanks again
Business response:
Thank you for your feedback, Enrique. Please contact us if you have any additional questions or issues.
Thank you Jimmy! Thank you Jimmy, for your clarity and efficiency! I appreciate your ability to shift when I missed a step and kept me on track. Very professional!
Business response:
Thank you, Kathy! Professional and excellent client experience is what we strive for. Please contact us if you have any additional questions or issues.
Stewardship of CeFi & Earned Recognition… My Endorsement As a general rule, I don’t often believe in 5 stars bc that would indicate no room for growth but in the case of iTrustCapital both as a platform and the help given to me by Mark Morales & Adam Fote since reaching out was exemplary. Having gotten caught in the FTX/Celsius Bankruptcies and watching CeFi implode thereafter, for one, I am ecstatic that this one non-publicly traded US digital asset platform continued (and improved) as it would appear to me as the only of i... read more
Business response:
Thank you, Michael! We appreciate your positive feedback. It's uplifting to hear that our team, especially Mark and Adam, were able to provide you with excellent service. Ensuring our client's satisfaction remains our top priority as we continue to grow in the digital asset industry. Please contact us if you have any additional questions or concerns.
Wonderful Company. Gladis M. and Jimmy H. are LIFESAVERS. Cannot thank them enough Best service all around. They have not once let me down nor have they ever not gone the extra mile. And if you're lucky enough to be assigned Gladis Miranda or Jimmy Herrara like myself, you will quickly see the outstanding service I am talking about. Gladis and Jimmy get it done! Can't thank them enough. A+++ - Taylor
Business response:
Thank you for the positive review, Taylor! Outstanding service is what we strive for, and we're happy to hear that Gladis and Jimmy exceeded your expectations. Please contact us if you have any additional questions or issues.
Mark was very professional and helpful…verification call Mark was very professional and helpful throughout the call
Business response:
Thank you for sharing your positive experience with Mark! Professional and helpful service is what we strive for.
Jimmy has been super helpful I've had to take a few distributions over the last couple weeks and Jimmy has been very helpful through the whole process. Everything is streamlined and I got all of my distributions quicker than expected.
Business response:
Thank you for the positive feedback! Excellent client experience is what we strive for, and we're glad that Jimmy was helpful with your distribution.
The new trust company distribution… The new trust company distribution process seems much improved/faster. Jimmy Herrera was efficient and helpful.
Business response:
Excellent client experience is what we strive for. Thank you, Christopher!
The experience was simple and easy The experience was simple and easy. Mark help make this process a great experience.
Business response:
Thank you, cora! We appreciate the positive feedback and hope you've been enjoying the platform.
I can't say enough about this iTrust… I can't say enough about this iTrust Capital and its amazing customer service. You get to know the true integrity of a company once you're signed up and they have your money. iTrust continues to exceed my expectations. Trent, Megan and Adam are all exceptional and have gone above and beyond to help me. Thank you all!
Business response:
Thank you, Alden! Please contact us if you have any additional questions or issues.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,202 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.