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iTrustCapital

4.8

About this business

Location details

2372 Morse Avenue, #966, Irvine, CA, 92614, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.817,887 reviews
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Bill Blickensderfer's profile image
Bill Blickensderfer 
a year ago

Customer Support is… Chad Poulos with Customer Support is what I wish existed in all businesses. Fast, efficient, professional and patient. Thanks Chad!! 😊 

Business response:

Thank you, Bill! It's wonderful to know that Chad provided you with such excellent service. We appreciate you taking the time to share your feedback. 

Eric Ineyac's profile image
Eric Ineyac 
a year ago

Jonathan was quick fast and precise. Jonathan was quick fast and precise. Exactly what u needed 

Business response:

Thank you, Eric! We're thrilled to hear that you had a positive experience. 

Randy Hemphill's profile image
Randy Hemphill 
a year ago

Great customer service again Great customer service. Chad V. did a great job explaining the process of my ira transfer. He checked the status and found that it was moving quickly. Thanks for your help Chad V. 

Business response:

Thank you, Randy! We appreciate your kind words about Chad V. and the service you received. 

frank lofgren's profile image
frank lofgren 
a year ago

Jonathan Kim has always been very… Jonathan Kim has always been very helpful and patient with me. I’m not computer savvy, so he has to take extra time to help me. Thanks Jonathan 

Business response:

Thank you, frank! We're so glad to hear that you had a positive experience with Jonathan. 

Joshua Manzanillo's profile image
Joshua Manzanillo 
a year ago

Julian was very helpful and efficient! Julian was very helpful and efficient! 

Business response:

Thank you, Joshua! We're so glad to hear that Julian provided you with such a positive experience. 

TODD PHILLIPS's profile image
TODD PHILLIPS 
a year ago

Jeff and Nadia at iTrustCapital get top… Jeff and Nadia at iTrustCapital get top marks for their professionalism and responsiveness. Awesome team. Awesome product. Awesome experience. 

Business response:

We appreciate your kind words and are thrilled to hear about your positive experience with Jeff and Nadia. 

Padraig O'Hara's profile image
Padraig O'Hara 
a year ago

Asked Rep question Ben.. Asked Rep question Ben.. and got what i needed after on hold 5 mins and asked DCA question also. 

Business response:

Thank you, Padraig! We appreciate you taking the time to share your experience. 

C Kirk's profile image
C Kirk 
a year ago

The agent was so helpful so calm so… The agent was so helpful so calm so knowledgeable and so patient I don’t think I’ve ever had such a positive sincerely helpful customer service interaction like I had with Shawn. I can only imagine how positively every customer reacts to his true interest in providing all the help a customer may need. He goes above and beyond and that’s what you want at customer service. Thank you for Shawn for being there. 

Business response:

Thank you! We appreciate your kind words and will share your feedback with the team. 

Steve Johnson's profile image
Steve Johnson 
a year ago

Johnathan was kind and sincere and… Johnathan was kind and sincere and worked with great patience as I’m not great on computers! Whole initial impression was stellar! Perfect guy for that position! 

Business response:

We're so glad to hear you had a positive experience! We appreciate you taking the time to share your feedback. 

Frequently asked questions about iTrustCapital

How is iTrustCapital rated?

iTrustCapital has a 4.8 star rating with 17,887 reviews. 

When is iTrustCapital open?

iTrustCapital is open now. It will close at 5:00 p.m.