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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Chad Poulos provided excellent customer… Chad Poulos provided excellent customer service over the phone. He helped me finish setting up my new account and guided me all the way and made sure my account good. 5 Stars.
Business response:
Thank you, Mo Luv! We appreciate you taking the time to share your feedback.
Jimmy and the staff was awesome in… Jimmy and the staff was awesome in helping me with my withdrawal request. Delivered as promised and very understanding and professional.
Business response:
Thank you, Christian! We strive to provide exceptional service.
Jimmy assisted me and he was excellent Jimmy assisted me and he was excellent. I couldn’t make my initial call so he went the extra mile and got me in at the end of the day to accommodate my travel schedule. First class!
Business response:
Thank you, Mark! We're thrilled to hear about your positive experience!
You Rock! #1 Rated - Its well deserved. I've been with iTrustCapital for a few years now and have only had wonderful experiences. They've grown as a company tremendously during the ups and downs of this new digital asset era. --From the website / app to onboarding process and continued support every interaction is pleasant and reassuring. This team really knows what they're doing :) I want to give a special thanks to Ashley and Nadia, kudos and blessings be my friends. Thank you!
Business response:
Thank you, Joshua! We are so happy to hear about your positive experience with us. If you have any other questions please don't hesitate to reach out to us.
My Relationship Manager My Relationship Manager, Ben at iTrustCapital made the experience smooth for me. He's great!
Business response:
Thank you, Howie! It's wonderful to hear that Ben was helpful with your request. If you have any other questions, please reach out to us.
IRA Rollover to Cryto investing Jeff, Nadia and the complete team at iTrustCapital were extremely helpful professional as well as patient. My account at iTrustCapital is funded by my rollover. Excited to get started.
Business response:
Thank you, B White! Our team goes above and beyond, especially Jeff and Nadia. Please reach out if you have any other questions.
ITrust Capital has the best customer service ITrust Capital has the best customer service I have ever experienced with a financial institution. They answer the phone very quickly and solve any issue you have in a timely matter. Ben took care of me. He was very knowledgeable, friendly, and answered all the questions I had with doing a rollover. I would highly recommend Ben to anyone.
Business response:
Thank you, Tommy! We appreciate your kind words and are thrilled to hear about your positive experience with Ben.
Alyssa is exceptionally helpful and efficient. Alyssa was extremely pleasant and helpful to me. I felt comfortable and will not hesitate to reach out to her personally again. I also appreciate that she informed me of the timing of my distribution so that I know what to expect. Clear communication is very important to me, and I found Alyssa delightful while being efficient. Thank you
Business response:
Thank you! We appreciate you taking the time to share your feedback.
Conversion of tokens from Trad to Roth I converted tokens from my Traditional IRA to my Roth. Jeff & Nadia were very helpful on our call and very quick to send me the docusign, etc to complete the conversion. It could not have been any easier. Thank you!
Business response:
Thank you, Greg! We are thrilled to hear about your positive experience.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,898 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.