This profile has been claimed by the business owner or representative.
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Shawn was very patient with me and… Shawn was very patient with me and walked me through setting up the account plus he answered right away on the first ring! No automated system wade through, one ring and I get a human. This organization with their platform ease of use, and customer service exemplified by Shawn is head and shoulders above all others!
Business response:
Thank you, Michael! We are so glad to hear that you had a positive experience with our customer service team.
Exceptional customer service. I had a great experience working with Stacy in updating my account information. She was very professional and efficient in guiding me through the process. I also was impressed with the account verification process as it reassured me that the company takes security very seriously.
Business response:
Thank you, dtruong! We strive to provide our customers with exceptional customer service.
Joe was very helpful in setting up my… Joe was very helpful in setting up my new account ! Thanks Joe
Business response:
Thank you, Johnnynewks! We're so glad to hear that you had a positive experience setting up your new account.
Stacey was amazing Stacey was amazing! Made the process of changing my info very easy
Business response:
Thank you, Kevin! We strive to provide excellent customer service and appreciate your kind words.
The agent was great The agent was great, he was willing to stay on phone with me and guiding me through the whole process while I was having difficulties. Offered and explained all the how-to for all investments.
Business response:
Thank you, Farmer-X Coin! We appreciate you taking the time to share your positive experience.
Ashley My representative, Ashley, was very knowledgeable and helpful with getting my transfer to Itrust taken care of
Business response:
Thank you, Peter! We're so glad to hear that Ashley was able to provide you with the assistance you needed.
Chad Poulos gets 5 stars… Chad Poulos was very helpful in looking up the information I needed. He sent me his contact info so that I can reach out to him after my transfer goes through. Then he’ll walk me through the site to help me understand it better.
Business response:
Thank you, Joanna! We strive to ensure our customers have a smooth and informative experience, and it's wonderful to know that Chad went above and beyond to assist you.
Ashley was patient and professional… Ashley was patient and professional while helping me complete a required DocuSign form.
Business response:
Thank you, Pamela! We're so glad to hear that Ashley provided you with such a positive experience.
RM Chad Poulos was knowledgeable RM Chad Poulos was knowledgeable, professional, and helpful in handling my business needs. ITrust is providing exceptionally good service to its clients.
Business response:
Thank you, Zakariah! We appreciate your kind words and are thrilled to hear about your positive experience.
iTrustCapital has a 4.8 star rating with 18,704 reviews.
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.