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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
New customer and made my first crypto… New customer and made my first crypto deposit. Ayrton helped me step by step , amazing experience! Would recommend iTrustCapital to everyone.
Business response:
Thank you, Jose! We're glad Ayrton was able to assist you. We appreciate your recommendation.
Customer service was impeccable Customer service was impeccable. Rafael explained everything from A to Z in clear, easy-to-understand terms, covering every aspect from getting started to continuing a legacy with iTrustCapital. If you’re invested in crypto, the platform truly speaks for itself. And if their customer service is any indication of how they handle your investments, you can feel confident trusting them with your capital.
Business response:
Thank you! We’re happy to hear that Rafael provided support, walking you through everything from getting started to continuing with our platform. Please feel free to reach out with any additional questions.
Price manipulation iTrust Capital is engaging in price manipulation on their own platform. When you look up current price on the main page and then go to buy that crypto currency the price changes by about 1% in their favor. You are then also charged 1% transaction fee on top of that.
Business response:
This review is extremely misleading. We're very clear on our pricing and fees. The price displayed on the main page is an average of the buy price versus the sell price. The difference between the buy price and the sell price is referred to as the bid-ask spread. This is how all crypto platforms work. We display the prices this way so clients have insight into the current pricing dynamic on the platform.
Great company and platform for crypto IRA Great company and platform for crypto IRA. Rolling over funds was easy. Jonathan was helpful and provided timely updates on the funding status and availability.
Business response:
Thank you, Tom! We're so glad Jonathan was able to assist and provide timely updates on the funding. Feel free to reach out to us with any additional questions.
What an amazing team they have over… What an amazing team they have over there, especially with Romeo. He was quite helpful with transferring over some cryptocurrencies.
Business response:
Thank you, Harry! We're glad Romeo was able to assist with your crypto transfer. Feel free to reach out to us with any additional questions.
Darya did a great job Darya did a great job! Explained everything perfectly to me so I could understand what was going on. I highly recommend Itrust capital to anyone looking to open up a crypto IRA. 😀
Business response:
Thank you, Lou! We're glad Darya was able to provide some guidance. We truly appreciate you recommendation.
Ayrton Svenson provided assistance for transferring crypto from a Cold Wallet. Ayrton Svenson provided assistance for me on 02/09/2026. I had crypto on a Ledger wallet and wanted to transfer crypto to my account at iTrustCapital. Unfortunately, had only made purchases before and was very uneasy about transferring from my cold wallet. Ayrton was fantastic support and walked me through the process. Following the transaction he walked me back to the home page and verified the transfer was complete. I'm so amazed with the suppor... read more
Business response:
Thank you! We’re so glad to hear that Ayrton was able to guide you through transferring your crypto from your wallet and help make the process feel smooth. Please feel free to reach out with any additional questions
Wire your funds if ACH is rejected I had been trying to fund my new Roth Crypto Acct and my bank kept blocking it. Jonathan said to start with a wire and once that is established, I should be able to do future linked account transfer. Thank you for the follow up!
Business response:
Thank you! We're glad Jonathan was able to resolve your issue. Feel free to reach out to us with any additional questions.
Rafael is very professional and kind… Rafael made my experience with iTrustCapital very pleasant.I had to withdraw crypto and it was my first time doing it. It went easier than expected. I hope to use them again soon.
Business response:
Thank you! We're glad Rafael was able to assist with your crypto withdrawal. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,817 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.