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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Received responsive personal help in… Received responsive personal help in setting up my retirement account. Fees are disclosed. Curv security is legit. I can sleep well knowing my crypto retirement is secured.
I'm In Working online it took one day to open an account. Then Jared Feldman from Itrustcapitol walked me thru the funding process and within 48 hours funds were transferred and I was buying. What a different experience from other crypto platforms where weeks would go buy with no progress and ZERO customer service. Lightening fast, easy and feels good to finally have some Bitcoin in my IRA! Thanks Jared, Much appreciated!!!! This is what a Crypto platform should look like.
The future of finance Love being able to put my 401k into crypto, so much more potential for gains there.
Improvements needed Don’t have an issue with the service - I do have a major issue with not being able to call without making an appointment and having to wait 2-3 days. That’s just unacceptable to me. Im also a little dumbfounded at how little knowledge that person that will eventually get on the phone with you has... other than that, it is what it advertises to be - a way to invest into crypto currency inside an IRA and therefore without tax implication. Great idea. It’s a needed service that needs major improvements aroun... read more
Business response:
Hi Philippe, Thanks for your feedback. iTrustCapital is a facilitator of a self-directed IRA platform. We do not give any financial or tax advice. The quickest way to get your questions answered is by messaging us through your account dashboard. We typically respond the same or next business day.
So simple to use!!! I'm so glad I found iTrust Capital! They allow you to trade crypto currencies with your retirement money and better yet they offer ROTH IRAs so you can grow your acct TAX Free. The UI (user interface) is so simple to use for buying gold silver or crypto! I would have given them 5 stars if they had some more choices of cypto currencies (they only offer about 8 to 10 for now, I hope they add more). The customer service guy Jared was real helpful!
They are definitely on the right track!! To begin, iTrust has some work to do to deliver the crypto exchange experience most of us are used too. For example, you can only place market order...they claim limits and stop losses are incoming later this year (2021). BUT there customer service is on top of all of your request and questions. The platform is the best of its kind (crypto retirement) and they offer gold and silver on the same dashboard. I am very pleased with my experience so far and look forward to growing with iTru... read more
This is the best crypto IRA platform in… This is the best crypto IRA platform in existence. The fees are low, straightforward and nothing hidden. Their customer service is stellar although sometimes I wish they had enough support that can pick up the phone immediately for questions. Although I understand this is the pains of a growing company. They are pretty responsive with emails within 24 hours, so no big deal. I’m very happy and feel secure in keeping my investments on iTrust Capital on a very long term basis. Benjami .
I've opened 3 accounts with iTrust I've opened 3 accounts with iTrust. The staff has been very responsive to helping me setup multiple types of accounts. They are also extremely patient with me as I'm the type that has a LOT of questions. It's great to be able to participate in the Crypto market within an IRA or Roth where the gains will have tax protection!
I started my account because I wanted… I started my account because I wanted to invest solely in XRP and it appeared that you were supportive of the XRP Community. Unfortunately, it does not seem to be the case because you have not re-listed XRP even after the recent developments with the SEC. Now XRP is at $1.44 and climbing and my portfolio has been left in the dust. I am so disappointed in my experience with iTrust at this point. I thought you had the XRP community's back, just like Uphold continues to do. But it is obvio... read more
Business response:
Hi W.B. We understand and share your frustration regarding XRP. As explained numerous times, iTrustCapital is NOT an exchange. We are a technology platform that connects to exchanges for liquidity. As soon as the major U.S. exchanges re-list XRP, we will swiftly turn trading back on. Not having XRP available on our platform hurts iTrustCapital as a business as much as it hurts you as an investor.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,898 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.