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Ivette Erives of Mutual of Omaha Mortgage

4.5

About this business

Mutual of Omaha Mortgage, a Mutual of Omaha Insurance family company, is a leading residential mortgage provider that is committed to helping their clients protect what they care about and achieve their financial goals. Mutual of Omaha Mortgage is licensed to operate in 48 states and offers an array of home loan products at competitive rates. The company's commitment to delivering a 5-star experience for every customer has allowed them to become one of the fastest-growing residential mortgage providers in the country. Mutual... read more

Location details

7580 N Dobson Rd, Ste 100, Scottsdale, AZ, 85256, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.515 reviews
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Yolanda L.'s profile image
Yolanda L. 

Verified by Mutual of Omaha Mortgage

6 months ago

Yvette was great. She knew the answers to almost everything and if she didn't, she knew where to go to get the answer however, some of your staff could learn a lot from her. She's a keeper🥰 

Charles R.'s profile image
Charles R. 

Verified by Mutual of Omaha Mortgage

6 months ago

Ivette was always available to help and make the process easy and understandable. Ivette made the process enjoyable 

Haritha C.'s profile image
Haritha C. 

Verified by Mutual of Omaha Mortgage

6 months ago

Wonderful service. Ivette always made sure to explain me things whenever I had concerns and she always responded back to my calls. She wonderful and ua client well. Overall Ivette was wonderful. 

Hilda V.'s profile image
Hilda V. 

Verified by Mutual of Omaha Mortgage

8 months ago

Communication and explanations were excellent. 

Kelly M.'s profile image
Kelly M. 

Verified by Mutual of Omaha Mortgage

2 months ago

The lack of knowledge was a pain in the b*** as far as the process goes on a loan. Alone that should have taken 30 to 45 days, took almost 3 months. I feel like the loan processor didn't understand how do you finance people who are self-employed. Also, she seemed to lack understanding on the type of FHA loan we were working on. The underwriter was able to help with some things on getting clarification, but it was still a pretty rough process for something that could and can be simple. We are not unsatisfied, but I feel like ... read more

Chris S.'s profile image
Chris S. 

Verified by Mutual of Omaha Mortgage

8 months ago

Ivette strung us along for over two months with promises after promises. constantly asking for different tax forms, statements, this that and the other. Everything was a rush. She would ask for a document by texting, calling and emailing at the same time right in the middle of the day. Worst of all, she promised the loan would go through and then never contacted us again. Denied our loan through paper mail. Not even professional enough for a conversation. I’ve been through numerous refis and have NEVER been treated so horrib... read more

Frequently asked questions about Ivette Erives of Mutual of Omaha Mortgage

How is Ivette Erives of Mutual of Omaha Mortgage rated?

Ivette Erives of Mutual of Omaha Mortgage has a 4.5 star rating with 15 reviews. 

When is Ivette Erives of Mutual of Omaha Mortgage open?

Ivette Erives of Mutual of Omaha Mortgage is closed now. It will open at 9:00 a.m.