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IWA Wine Accessories - Petaluma, CA
- Accessories
- Petaluma, CA
About this business
Everything for the Wine Lover IWA Wine Accessories (aka International Wine Accessories or IWA) is dedicated to helping our customers create a rich and cultured wine lifestyle. With decades of experience, our seasoned team of IWA wine and cellar specialists provides our valued customers with unparalleled access to the widest array of quality wine accoutrements on the planet.
Location details
1445 N McDowell Blvd, Petaluma, CA, 94954, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good company, GREAT product and even more important, Amazing customer service. Most companies tend to ignore you after sales, but not these guys. As a matter of fact, Marty (CS Rep) went above and beyond to assist us calibrate the unit and set it for perfect working condition. Marty, thank you for being patient with us and assist us in getting our unit back to perfect working condition. A true 5-Star company all around.
In an era where most companies have little interest in providing personal service, IWA stands out as a beacon of hope. I recently contacted them, via email, with a minor problem, a missing screw in my estate wine opener, and they reacted as though I was the only and most important customer. Not only was their response immediate, even though they are located in CA and I am in DE, but the missing part was in the mail immediately. Thank you IWA.
Customer service and Bruce were great! So helpful and the follow through (which I was not expecting in this day and age, as you typically don't get it anymore. A thing of the past. But I was pleasantly surprised) were fabulous! The catalog looks great and hope everything I ordered looks just like it! Can't wait for my order to arrive!
Everything was fine the only suggestion is the first time buyers coupon code was not found until after transaction completed, would be nice to have that appear at check out in appropriate box. I could have missed it but i found it after payment was completed.
A great experience with IWA. We had a device that was purchased from IWA. Over time it started having issues. When I contacted IWA, they asked a few questions and without hesitation, sent the needed part along with a video showing me how to install the new part. In only a couple of days, I received the needed part and was able to install it with ease. This company has great customer service people and processes and I highly recommend them.
Frequently asked questions about IWA Wine Accessories
How is IWA Wine Accessories rated?
IWA Wine Accessories has a 4.9 star rating with 478 reviews.
When is IWA Wine Accessories open?
IWA Wine Accessories is closed now. It will open tomorrow at 9:00 a.m.
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