Jaguar Tacoma
About
JAGUAR DEALERSHIP NEAR TACOMA, WA Welcome to Jaguar of Tacoma, located in Fife, Washington. Thank you for visiting our web site! Please take time to browse around and become acquainted with the many features we have added. We're working hard to make this site a great place to visit Jaguar of Tacoma on the Internet, and to provide you with a quick and easy way to get things done, like scheduling an appointment for service, or to speak with one of our highly trained sales staff. Whether you are contemplating owning a Jaguar or you're already a proud owner, we know that you have the highest expectations of the vehicles you drive and the people you trust to help you out. Our teams consist of p
BIRDEYE FOR BUSINESSES
This profile is powered by Birdeye. Over 90,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Learn more about Birdeye
Sort By:
Featured
ChiG on DealerRater
12 years ago
07/19/2011, 04:09 AM
I am very satisfied with the quality of service I've received at Jaguar Land Rover of Tacoma for many years. Service Advisor Matt Malich and Service Provider Brian have always kept my Jaguar in 'top notch' running condition. Matt is always there to provide assistance either by phone or in person. Brian is a professional and his quality work demonstrates his desire to satisfy the customer's needs. All staff at Jaguar Land Rover of Tacoma deserve acolades for their dedication to quality.
yannis on DealerRater
12 years ago
07/17/2011, 05:51 AM
Land Rover/Jaguar of Tacoma always took great care of me, as a busy professional. Whether it was Shane squeezing me in for a simple oil change while I was driving from Tacoma to Seattle, or more serious work on the car and getting me a Jaguar loaner for multiple days while my care was in the shop. Range Rovers can be a bit of a pain to maintain, and are very costly, which is the only reason I gave a 4 (Good) rating above. However, anyone who gets into a care like that understands the potential costs associated with maintenance and repairs. It was just very reassuring to know that the folks at Jaguar Land Rover of Tacoma took care of their customers, and especially the ones spending thousands of dollars a year in repairs and maintenance (the last thing any busy professional needs is someone trying to squeeze a $25 per day rental fee on a $1,000 job). Please accept this highest recommendation.
asorsby on DealerRater
12 years ago
07/15/2011, 22:03 PM
I am a math teacher on a limited budget who is able to drive this amazing vehicle because I am careful with my pennies. I previously had experience with other jag dealerships in Oregon. All of the ones I have been to have been professional, yet jaguar service is relatively expensive due to the nature of the beast (we do not live in England). I have found the Fife dealership to be head and shoulders about not only the other jag dealerships I have dealt with, but pretty much every other car dealership of any kind I have ever gone to for service.
Matt M. in particular was excellent in my dealings with him....but he was by no means the only service representative I met and liked. All three looked out for my best interests. A typical conversation would be as follows:
"Al, you have a small leak in your cooling system that will eventually cause trouble. Repairing it is pretty costly...$X (large price to me); however, it is not of immediate concern. It can wait...we'll continue to keep at eye on it for you and keep you up to date on how it is." All three also let me know what the routine service consisted of, and if I had already had part of it done elsewhere, they did not just charge me anyway--which other dealers (not jag dealers) have done.
I would unhesitatingly reccomment Fife jag service to anny of my friends. I rarely do that.
Crizza on DealerRater
12 years ago
07/15/2011, 08:56 AM
I have taken my car here for almost 3 years now and the service that Shane gives is always wonderful. I feel like I can trust what he says. I am a mother of 2 so he is always willing to work with my schedule and if my car is needed more than a few hours Shane always makes sure a rental is available.
KatyBloom on DealerRater
12 years ago
07/15/2011, 03:05 AM
If I could have rated Landrover in Fife with 10s, I would have! Matt Malich, my service representative at Landrover dealership of Fife (near Tacoma), is amazing. I have been in his "care" for the past 9 years since the purchase of my Landrover. He is knowledgeable, kind, compassionate and truly takes care of me. I am a military wife and generally on my own, and Matt takes extra care to be sure that my vehicle is fixed properly. If he cannot get it fixed within a short period of time, he has arranged for me to have a loaner vehicle. Matt has assisted me with the purchase of an extended warranty which was a huge benefit. I trust Matt.
My son LOVES this dealership as well. They are definately "kid" friendly as well! To help mothers while they wait, they offer a small, secure room with video game and movies to choose. The hot chocolate machine is a big treat as well.
I highly recommend Landrover dealership for all of your service needs.
DCJAG on DealerRater
12 years ago
07/14/2011, 07:42 AM
I had the chip protector put on my new car. It was recommended by Shane Frady in the service department. The protectant has lived up to everything Shane told us and has actually added value to my car by protecting the paint from rock chips. With the expense of new cars today, I really appreciate having someone like Shane recommend things that can protect my investment.
Gary Forrest on DealerRater
12 years ago
07/14/2011, 04:22 AM
The service was done on time as requested, and within estimates. They washed the car as part of the service. My wife brought the car in and was treated well.
bonbon on DealerRater
12 years ago
07/14/2011, 02:00 AM
I have owned two Jaguars since 2006, Matt is my service rep and is courteous, friendly and answers any questions I have re: my car. Brian is the only technician that has worked on my cars. He is the absolute best - he really knows Jaguars. I wouldn't go to another dealership.
svincent on DealerRater
12 years ago
07/13/2011, 02:29 AM
I have a 2005 LR3 with over 160,000 miles on it. I have exclusively used Land Rover in Tacoma for service and repairs because of their continued high level of customer service and quality of workmanship. Matt Malich in Service is very informative and wonderful at accommodating specific needs regarding time or scheduling. He ensures that I am not inconvenienced by providing very nice loaner cars and keeping me up to date on the progress of the repair. I am very pleased with my experiences over the years with this dealership. They are exceptional.