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Jake n JOES Sports Grille - Woburn
- Woburn, MA
About this business
Location details
230 Mishawum Rd, Woburn, MA, 01801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 11:30 p.m. | |
| Tue | 11:30 a.m. to 11:30 p.m. | |
| Wed | 11:30 a.m. to 11:30 p.m. | |
| Thu | 11:30 a.m. to 12:30 a.m. | |
| Fri | 11:30 a.m. to 12:30 a.m. | |
| Sat | 11:30 a.m. to 12:30 a.m. | |
| Sun | 11:30 a.m. to 11:30 p.m. |
We were a party of 5 adults. We arrived and our table was ready, we were immediately seated. The waitress was very good and attentive, and the food was good and fairly priced.
Business response:
Thank you so much for taking the time to share your experience Mejezzie! We are glad that you were able to enjoy the food & that the staff were attentive throughout your visit. We pride ourselves on great customer service and delicious food, & we’re happy to hear that was true of your experience. We look forward to seeing you again soon. Thank you for choosing Jake n JOES!
Service was decent. Waiter was attentive for the most part, but he seemed to be spread thin. Food was decent, a little slow to come out. Poppyseed salad was good. Other food was average. Prices a little high. Very loud and lots of TVs playing loudly from all corners.
Business response:
Thanks for your review of Jake n JOES, MKon! We appreciate hearing both the positive and constructive feedback. We apologize that the speed of service was not to your expectations and we are working hard to improve that. Our salads can be a highlight of a meal from our menu and it is great to hear you enjoyed it. We hope you'll give us another chance soon so that we can strive for a 5-star experience on each visit with us. Thank you for taking the time to provide this valuable feedback.
Everything was Very good. The restaurant was extremely busy due to the Bruins game. The amount of people did not hinder the service.
Business response:
Thank you for the review Donna! We're so pleased to hear that you had a great experience when you visited us, despite our restaurant being full of Bruins fans! Our team works hard to ensure that all guests receive excellent service and we are glad they were able to provide it to you even in high-pressure situations. We hope to welcome you back soon!
greeted us upon entry and service was the best will recommend to others
Business response:
Thank you for the 5-star rating, JWalters. We're so happy you enjoyed your visit and the hospitality from our team. Hope to see you again soon.
The service was very good, but I had requested a high top table and we were placed at a regular table instead. The overall experience was good, but I will insist in the future that if I request a high top that I get one.
Business response:
Thank you for joining us, Paul. We understand and acknowledge your dissapointment. Our team works hard to grant all requests. Sometimes, the choice to seat a guest outside of their request can often be to ensure the quality of your service; or to not exceed a quoted wait time. We look forward to the next opportunity to server you.
Good place for an informal mid-week business dinner. Friendly staff.
Business response:
Thank you for choosing to dine with us for your informal business dinner. It was our pleasure to serve you and your guests and we look forward to the next chance to do so again.
Ear piercing TV volume for the fights on TV. Beyond loud No need for it to be blasting so loud You couldn’t talk to others at the table. Server was great but would really rethink going again. Expect bars to be lively and enthusiastic with sports but this was ridiculous with TV volume.
Business response:
Thank you for your feedback about your experience, K123. We appreciate customers telling us how we can improve our restaurant experience, and we apologize that the sound of the TV was too loud and disrupted your conversation with your friends. We are happy to read that you enjoyed your server’s service! Our staff always strives to make sure all of our customers leave feeling satisfied and like they were treated with great care. We hope that this high level of service will bring you back again!
Server was great as usual. We have a group of 8-10 that meet there once a month
Business response:
We are grateful for your loyalty, RichardT. We are so delighted to hear that our servers consistently provide a great experience - it’s feedback like yours that is extremely valuable and encouraging for us. Our team works hard every day to make sure we continue to appreciate your visits and value you as customers. Thanks again for visiting Jake n JOES Sport Grille, and we look forward to seeing your group the next time you come by!
The food was ok nothing fantastic. Unable to provide coffee has coffee pot was broken. Turkey tips should have been listed as dark meat. Lobster Mac & Cheese was pretty good lots of lobster.
Business response:
Thank you for dining with us. We appreciate your feedback and again apologize for the issue you encountered. We are human and items break and we appreciate your patience and understanding. We hope you'll visit us again in the future for the 5 star Jake n JOES experience we know we can provide. Thank you again for sharing.
Frequently asked questions about Jake n JOES Sports Grille - Woburn
How is Jake n JOES Sports Grille - Woburn rated?
Jake n JOES Sports Grille - Woburn has a 4 star rating with 1,772 reviews.
When is Jake n JOES Sports Grille - Woburn open?
Jake n JOES Sports Grille - Woburn is open now. It will close at 11:30 p.m.