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921 Douglas Avenue, Suite 200, Altamonte Springs, FL, 32714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by The Mortgage Firm, Inc.
Jim was always quick to answer every question we had and was thorough with his response! And he was very good about guiding us through the homebuyer process. Couldn’t be more pleased with the work that was done.
Business response:
Daniel and Carol. Thank you again for your kind words and allowing my team of Lori, Julie and I to assist you with the purchase of your home. If any questions arise feel free to contact us. If you have not filed for Homestead Exemption; this is a good time to complete it. If any of your family, friends or acquaintances consider refinancing or purchasing a home my team of Julie, Lori and i would appreciate your referral. Jim
Verified by The Mortgage Firm, Inc.
Jim and his crew worked very hard helping us secure a spot in the hometown for hero’s, getting us every penny they could possibly give us! They did such a great job where we didn’t have to bring anything to the table for closing! Such an amazing experience! Plus everytime we looked at a house Jim sent us the numbers! Jim definitely worked overtime for us! Word can’t exaplain how thankful we are!!
Business response:
Thank you very much for the many kind words, Julie, Lori and I appreciated your kind thoughts. We strive on every prospect to make the travails less stressful especially for first time homebuyers. With the hard work of the title company, listing and selling realtor along with my team of our closer and my loan partners Julie and Lori to structure the closing to where your investment into the transaction was minimal. You were also great customers; you timely provided the documentation when requested, you listened to us an... read more
Verified by The Mortgage Firm, Inc.
Jim was awesome! He was there for us every step of the way. He was very quick in answering his phone or calling us back immediately. We couldn't have asked for a better loan officer. We highly recommend him. Thank you Jim for everything!
Business response:
I just learned something today. I am able to reply to my customer's survey. I know it has been a few months since we closed but I just wanted to take the opportunity of thanking you again in allowing my team and I to assist you in the purchase of your home. Also I will be calling you to insure you have filed for your Homestead Exemption(HE). This task is immensely important in keeping your housing cost down. Once Homestead Exemption is established your property increases are capped at no more than 3% per year with out ... read more
Verified by The Mortgage Firm, Inc.
Well I don’t know where to start. Jim was always ready to answer questions and help us in anyway he could. He was professional and had no problem answering everything we asked. I was so impressed with his knowledge and he knew what was going to be needed for the next step or steps. It was a great experience for us. He assured us that he would be able to help with explaining the process and how we could help him and his team in this area. He assisted us with getting professionals in touch with us and giving us choices for o... read more
Business response:
Thank you very much for the many kind words, Julie, Lori and I appreciated your kind thoughts. We strive on every prospect to make the travails less stressful especially for first time homebuyers. With the hard work of the title company, listing and selling realtor along with my team of our closer and my loan partners Julie and Lori to structure the closing to where your investment into the transaction was minimal. You were also great customers; you timely provided the documentation when requested, you listened to us an... read more
Verified by The Mortgage Firm, Inc.
The team exceeded expectations. Love that they all helped us along the way, guiding us to what we needed to do to be sure to qualify to buy our house. Even through all that we put them through, they showed their commitment in following through with everything, having our best interest foremost. It was a pleasure working with them, and meeting a few of them.
Business response:
Thank y'all again for allowing my team of Julie, Lori, Jacki and I to assist you in the purchase of your home. It is especially gratifying when we can assist an American Veteran in purchasing a home. You worked hard in providing us the documentation and responding to our request for explanations and documentation. Lori, Jackie and Julie, my loan partners are joyed you have your own home and we all wish you the best as you make the house purchase into your family home. Thank you for allowing us to help you. Jim
Verified by The Mortgage Firm, Inc.
Process was fast and simple. James and his team helped me out so much.
Business response:
Good morning, David: You're nearing your first year in your home; do you have any question I can address? If so just text or email me. Also if you have any friends, family or associates who are contemplating refinancing their existing home or purchasing a new home I would appreciate the referral. Jim
Verified by The Mortgage Firm, Inc.
James was there for us even after regular hours.
Verified by The Mortgage Firm, Inc.
During this process, Jim was great. He was extremely helpful and very informative. He helped us at all hours and was very quick to reply. Unfortunately, I can not say the same about his whole team. Towards the end of our process, everything appeared to be pushed off u till the end. On the day of our signing we received paperwork to sign approximately 30 minutes before our final signing. Since this was held off until the last minute it pushed our closing time back. There was also a large miscommunication between some of the s... read more
Verified by The Mortgage Firm, Inc.
Jim and his team were wonderful. I had a few obstacles I needed to overcome and they were right there guided me with them and helped out! I would highly recommend them to anybody looking to get a Mortgage.
James Iooss has a 4.9 star rating with 157 reviews.
James Iooss is closed now. It will open tomorrow at 9:00 a.m.