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3043 Townsgate Rd, Suite 200, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I understand that the current rate and pandemic economic impacts were likely responsible for the rare delays and more rare miscommunications, but the attitude and willingness to serve were completely honest and forthright. I enjoyed the staff's eagerness and pleasant responses to my questions and requests. None were treated with disdain, rudeness nor excuses. The Monday morning updates became a source to look forward to. I knew that after a weekend, I would receive a deserving update.
Time to close is to long
I would highly recommend Penny Mac, refinance was fast and easy with great customer service. #1
The process was clearly explained and any questions were promptly answered. The same closing was as expected and the lower rate is great.
The process was smooth and the rate we received was far beyond our expectations. Our loan officer was very helpful and gave us several options for a refinance and helped us choose what would work best for us. Our monthly payment was reduced significantly! Thank you
Jamie Wright made my experience great! Once he took over my account I knew exactly where the process of my refinance was. He walked me through every step of the way. Thank you Jamie
Thank you!
Refinancing process and timelines were quick and painless. The mortgage team at PennyMac were exceptional.
I was provided with fast, friendly and professional service. I never thought the closing process would be so easy and that was due to the well-experienced associates who assisted me with the refinance process from start to finish. Thank you Royal and Jamie!
James Wright has a 4.8 star rating with 437 reviews.
James Wright is closed now. It will open tomorrow at 9:00 a.m.