Jan Wagner - BankSouth Mortgage Loan Officer

Jennifer I. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

We love Jan Wagner and her team. They are always extremely responsive and very helpful through the process. Thank you!! 

Jennifer C S. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Thank you for your timely responses and patience with folks who are not familiar with buying/selling of homes. 

Laura Wesley W. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Mine was a complicated application because I had never taken out any kind of loan before, nor even had a credit card. Since I had no credit score, other Banks turned me down entirely. Jen looked at the situation objectively and saw that there were plenty of other ways to prove I was solvable. She ended up getting us a rate that works for us. She was very responsive to my emails and calls about various issues that came up along the way. She calculated and recalculated all the figures as needed, and we are so grateful for all ... read more

Matthew William T. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Excellent prompt communication to make the lending process very straightforward 

Charles B. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Jan and her team offer incredible service and support through the entire lending process. They use the latest and greatest technology which allows for easy e-signing throughout. But beyond that the team took my calls/questions at virtually any time on any day. When it came down to the wire, the team worked late into the day to ensure our closing happened on schedule without issue. You just won’t find that level of service in this industry anywhere else. 

Abby B. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Jan was excellent to work with! We had some issues with our sellers and had to delay closing several times and Jan accommodated us and made the whole process simple. I would reccomend her to anyone! 

Victoria Celeste P. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

I had a great experience with Jan and Jan's team at BankSouth. As a first time homebuyer, I sometimes felt overwhelmed by all of the information, but Jan was always available for questions, responsive to emails, and made the whole process feel smooth and approachable. 

Benjamin Lee P. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Jan was always there when I needed her! 

Larissa M. 

Verified by BankSouth Mortgage Company, LLC

3 years ago

Professional, available when needed even on the weekends, responsible, reliable.