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600 Lynnhaven Parkway, Suite 100, Virginia Beach, VA, 23452, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jane was knowledgeable, patient, creative, and tenacious. Thus Liane was a challenge on so many fronts and Jane did great managing through...thanks.
Business response:
Thank you for your review! We're glad you had a pleasant experience. Jane Helgeson | NMLS# 961332
Jane Helgeson was pleasant, compassionate, and always there to answer any questions we had, even after her surgery. Sometimes it was not clear when to sign paperwork received in the mail which delayed our closing. We had a closing with Coleman & Coleman three years ago and everything went very smoothly in one hour. This time, with refinancing it took approximately 2 hours. We sat in a room for a total of 1 hour waiting for someone to do our closing. We were told it would be a few minutes, papers had to be copied. Conversat... read more
Business response:
Thanks for taking the time to leave a review. We're glad you enjoyed your experience!
They're very good and answer all questions
Business response:
Thanks Carl for taking the time to leave a review! We hope you're settling in nicely.
Overall the process was quick and the end result of a lower interest rate was achieved. We did feel a little lost and confused and still don't totally understand how all the numbers work, but we are happy with the end result.
Business response:
We’re happy to hear you had a great experience Christopher! Thanks for taking the time to share your review.
Jane Helgeson is a good person, easy to reach, answers all questions with good explanations, answers her phone and emails and has great customer service. I would certainly recommend her to anyone I know that is in need of a mortgage loan.
Business response:
Thanks for taking the time to leave a review. We’re glad you enjoyed your experience!
A pleasant experience! All our questions were answered promptly and the team went out of their way to make the process smooth and easy from start to finish.
Great very helpful
Business response:
We’re happy to hear you had a great experience Russell! Thanks for taking the time to share your review.
Jane did a great job.
Jane Helgeson | NMLS# 961332 has a 4.9 star rating with 153 reviews.
Jane Helgeson | NMLS# 961332 is closed now. It will open at 8:30 a.m.