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601 W 4th Ave, Holdrege, NE, 68949, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 8:00 a.m. to 4:00 p.m. | |
Sun | Closed |
I asked three different times in one day for a report on a few vehicles to see if was even worth the drive to their dealership which I never received but apparently when you don’t schedule a time to come and visit for a test drive it’s not important enough to them to get a sell. I’ll take my business elsewhere
Business response:
We apologize if you feel you were ignored. If was late in the evening and our sales consultants were occupied with customers on the premises. The information you were seeking was sent first thing this morning. I hope you can understand that we try very hard to make every customer feel appreciated but sometimes we are not perfect and we apologize for that.
My daughter bought a car from this dealership was told it was a super good deal not even 500 miles later the front a arm broke the axle fell out while she was driving down the road it had ball tires on it air conditioner does not work!! She asked if they could help in someway to recoup some of the cost as she spent another $1500 out-of-pocket for repairs and was told sorry but it was such a good deal it was only as ours and this was within a week buyer beware definitely do your homework on this dealership they sell junk in m... read more
Business response:
Please have your daughter reach out to us. I have not been contacted by you and would like help if given the opportunity.
I would not recommend purchasing any kind of vehicle here. I do not have a lot of money, I am 24 years old and have 2 children I purchased a 2009 Dodge Journey from this location and within a week of driving the vehicle the tire flew off while I was on the interstate going 65 mph. With my 2 year old and 7 month old in the vehicle while we were out of town. I was not told the air conditioning doesn’t work. I called finally a few months later and talked with Rick about it and basically was told because I didn’t buy a new vehic... read more
Bought a truck from the dealership (Holdrege Nebraska) sight unseen after all the delivery driver blew a tire on the way (after I told the dealership to replace the tires) me and a buddy put the spare tire on (that was also trash) and I limped it back to the dealership that I was suppose to meet them at (Larned Kansas). Finally after they replaced all the tires and truck got delivered to me a few days later in Garden City Kansas (still on the 30 days tags and I haven't even drove the truck so I have a week and a half now to... read more
Absolutely terrible communication and business skills. We received a letter in the mail stating they would pay off our current vehichle if we were interested in trading. We started seriously looking at vehicles as well as communicating with Grant, then later was contacted by a sales lady, Lori I believe was her name. We found the perfect vehicle for our family and budget. We scheduled an appointment for this Saturday just to be called this evening and texted by Lori saying the vehicle we we're almost sure we would purchase t... read more
took my ram in to have a recall fixed called them to see if my truck was going to get done on the day I had service schedule they told me yes and then few hours later they called me and told me that the guy had to leave went in to get my truck lady was very rude she was on the phone ask her if they did any work on my track she said no and went back to her phone call and told whoever was on the phone I was being rude to her I will never go back to again taking my truck somewhere else service department sucks
Business response:
Jason, first I'd like to apologize for being unable to get your vehicle in for the scheduled repairs. You did have an appointment, and we had your vehicle all day. I personally felt awful about it. One of our technicians did call sick that day, and we had a full schedule. Your repair was one of the longest to get done, so we didn't start until we knew we'd have time to finish. We did try to reach you sometime around lunch to keep you up to date, and also to offer a loaner if it wasn't finished. By the time we'd heard back, t... read more
Janssen Chrysler Jeep Dodge Ram has a 4.5 star rating with 132 reviews.
Janssen Chrysler Jeep Dodge Ram is open now. It will close at 7:00 p.m.