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Jay Jaffee at Mutual of Omaha Mortgage
- Mortgage Lenders
- West Linn, OR
About this business
Location details
18825 Willamette Drive, West Linn, OR, 97068, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Attention to detail and over knowledge of the entire process
Verified by Mutual of Omaha Mortgage
Jay takes care of everything, teaches you everything you need to know, and works every angle to get you the best deal! Plus, he’s just a genuinely nice guy!
Verified by Mutual of Omaha Mortgage
Thanks for the thorough assessment of the best refi plan for my situation. You made it easy to make a decision regarding which plan to move forward with.
Verified by Mutual of Omaha Mortgage
Jay was very personable and helped walk us through every step of the process!
Business response:
Walter, I appreciate you sharing your experience. I'm glad to hear that the process was easy and pleasant for you, and that you received prompt responses to your questions. Thank you for your feedback!
Verified by Mutual of Omaha Mortgage
Jay was incredibly knowledgeable, professional, and friendly throughout the entire process of purchasing our home. He was always quick to respond, took the time to explain everything clearly, and made sure we felt informed and comfortable every step of the way. His hard work, attention to detail, and dedication made what could have been a stressful experience feel smooth and manageable. We truly appreciated his patience, honesty, and commitment to helping us find the best solution for our needs. Jay went above and beyond to ... read more
Business response:
Thomas, thank you for your heartfelt review. I'm glad to hear that my approach made the home-buying process feel manageable and reassuring for you and your family. Your kind words about my dedication and integrity mean a lot to me, and I'm grateful for the opportunity to have been part of such an important journey. If you ever need assistance in the future, please don't hesitate to reach out.
Verified by Mutual of Omaha Mortgage
I bought my first home this spring and Jay was the absolute best resource and support through the whole process. He's incredibly knowledgeable and always made me feel comfortable asking any question, no matter how basic (and sometimes asking the same one several times). Through what can be a very daunting process I always felt like he had my back and my best interest in mind. I can't recommend him enough!
Business response:
I'm glad to hear that you had such a positive experience with both Erica and me. Your feedback is greatly appreciated, and it was a pleasure to assist you at Mutual of Omaha Mortgage.
Verified by Mutual of Omaha Mortgage
Jay's ability to explain each step of the home buying process so we understood the 'why', as first time home buyers, was invaluable. We initially got preapproved with another lender and they never so much as called to offer any assistance with the application or after approval. Jay was available for us by phone and text whenever we had questions or concerns and made sure we always knew what the next step was.
Business response:
Thank you for sharing your detailed feedback, Tyler. I'm glad to hear that you found our interactions friendly and that I was able to make myself available to you. I apologize for any miscommunication and errors you experienced during the process. Your insights are valuable, especially as first-time home buyers, and I'll work on improving communication and accuracy for a better experience. Please feel free to reach out directly if there's anything specific you'd like to discuss or need assistance with.
Verified by Mutual of Omaha Mortgage
Jay is easy to work with and great at explaining everything through the entire home buying or refinance process! Always looking out for the customer.
Verified by Mutual of Omaha Mortgage
Jay was incredibly transparent about every process when it comes to loans and mortgages. He wen tout of his way to accommodate us on a Tuesday evening, and even made sure to order us food when we were there. I truly felt like Jay had our best interest in mind when it came to the loan process, and he wanted to make sure we were completely comfortable with the process before taking the next step forward.
Frequently asked questions about Jay Jaffee at Mutual of Omaha Mortgage
How is Jay Jaffee at Mutual of Omaha Mortgage rated?
Jay Jaffee at Mutual of Omaha Mortgage has a 4.9 star rating with 684 reviews.
When is Jay Jaffee at Mutual of Omaha Mortgage open?
Jay Jaffee at Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.