Jennifer Farrell - USA Mortgage - NMLS 674941

4.9

Mortgage Lenders
Dayton, OH

About this business

Finance Mortgage Brokers Mortgage Lenders

Location details

8075 Washington Village Dr, Dayton, OH, 45458, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 5:00 p.m.
Tue	8:00 a.m. to 5:00 p.m.
Wed	8:00 a.m. to 5:00 p.m.
Thu	8:00 a.m. to 5:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	Closed
Sun	Closed

4.927 reviews

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Trevor L.

11 months ago

I had a lot of questions as a first time buyer, and Jenny made sure to answer them all. Everything was very prompt and organized, which made the whole process so much smoother. Jenny was extremely professional, and helpful with everything. Her and her team are awesome!

Business response:

I'm thrilled to hear that I could assist you as a first-time buyer, Trevor. It's great to know that you found the process prompt and organized. I appreciate your kind words about my professionalism and the support from my team. Thank you for your feedback!

David Ken W.

11 months ago

Jenny's professionalism and taking care of our needs!

Business response:

I'm thrilled to hear that you were satisfied with my professionalism and the attention to your needs. It was a pleasure working with you. Thank you for the positive review!

Karen Justley W.

11 months ago

Jenny was very helpful , flexible, and proactive!

Business response:

I'm thrilled to hear that you found my assistance helpful, flexible, and proactive. It was a pleasure working with you, Karen, and I appreciate your kind words.

Trevor L.

a year ago

Very understanding to a first time homebuyer. Answered all of the many questions I asked her. Very nice and caring. Made the process as easy and simple as it could be.

Business response:

Thank you so much for your kind words! It was a pleasure working with you throughout the home buying process. I’m so glad I could help answer all your questions and make everything easier for you. If you ever need anything in the future, don’t hesitate to reach out. Wishing you all the best in your new home!

Alma G.

5 months ago

Better communication. Did not talk to us unless we called to ask questions.

Business response:

I'm sorry you did not have a great experience. Nothing is more important than delivering great customer experiences, and it’s disappointing to hear that we didn’t deliver that experience.